DP World

Deputy General Manager - Operations – MENA & SCO


PayCompetitive
LocationNavimumbai/Mh
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 17595

      Position Name

      DGM – Regional Operations

      Department

      P&T Operations – SCO & MENA region / Band – 4

      Location

      Navi Mumbai - Ghansoli

      Position reports to

      Vice President - Regional operations
      ROLES & RESPONSIBILITIES

      Primary Position Objectives

      Collaborating and providing expertise in implementing HSE standards and driving operational excellence across marine terminals and CFSs in SCO & MENA region. Implement DPW standards, policies and procedures, and roll out programmes, initiatives as per regional and global operations roadmap.

      Key responsibilities

      • Conduct weekly engagement meetings with Terminals and CFSs
      • Prepare weekly report based on the inputs received during the engagement meetings
      • Work in close coordination with the regional engineering and commercial teams
      • Participate and assist BUs for strategic planning e.g 5 yrs plan, equipment and human resource requirements etc.
      • Support BUs in preparing annual budgets & operating plans
      • Ideate and implement innovative solutions for challenges faced by Business Units (BU) impacting safety, customer experience or operational efficiency and others.
      • Work with the BUs to identify and train key talent pipeline
      • Participate in various audits, assessment programs and site visits
      • Monitoring effectiveness of procedural changes.
      • Setting short- and long-term targets for operational improvements.
      • Process mapping, Operations organization resource and capacity assessments
      • Analysing MIS and KPI reporting.
      • Achieving annual KPIs for the region & BUs.
      • Contributing to continuous organizational improvement.
      • Checking market trend and advise corrective measures to business units.
      • Assist in Contract management
      • Process confirmations for high severity incidents
      • Best practices sharing & drive standardization across the region
      • Assist in driving LEAN implementation as per regional & global roadmap, participate & conduct LEAN training programs.
      • Conduct operational skill enhancement training sessions
      • Continually review, identify and introduce improved operating procedures and systems.
      • Good understanding of technology/operating systems in the Ports & terminals
      • Provide regular process control checks and initiate / support performance improvement activities.
      • Collaborate with different departments within the region for providing support to Business units
      • Any other tasks to drive operational, HSE and business performance in the region.

      QUALIFICATIONS & COMPETENCIES

      • Any Master’s degree with engineering background Or Master mariner with training in modern ports with Management degree preferably
      • At least 8+ years of experience in container terminal operations and at least 2 years in the role of operations manager, continuous improvement or business process manager in a mid to large size container terminal or similar role.
      • Knowledge and knowhow of container shipping & process expertise in terminal & CFS operations.
      • Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
      • Excellent communication & collaboration skills
      • Terminal operating system (preferably Zodiac)
      • Executive presence and maturity dealing with senior executives and staff
      • Resourceful: Initiative to navigate their way and with the drive to get things done
      • Capability in handling Digitalization and automation projects
      • Proven track record of driving Kaizen initiatives and continuous improvement projects
      • Understanding of expenditure, revenue and costing structures

  • About the company

      083 DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates.

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