• Job Description

  Req#: R25100

  Circa £8 0 ,000 depending on skills & Experience + Car allowance

  Lincoln

  Permanent

  37 Hours per week

  This is a fantastic opportunity to join Anglian Water in a newly created role to ensure th e ownership of all Anglian Water’s significant operational events within our area, ensuring the provision of the 24/7 Controlling mind function for the operational business.

  The Deputy Head of Tactical Operations is a critical role at the center of our business and has a key influence in delivering against critical business and ODI targets. To put it simply, our Tac Ops function helps our business sleep soundly at night.

  Supporting the Head of Tactical Operations, y ou will develop and enhance the capability to predict, identify and manage our operational events as well as enhance decision-making capability based on process optimisation and predictive analysis, rather than asset failure. You will innovate and embrace new digital and data capabilities to ensure success.

  You will lead, manage, and develop an industry-leading Tactical Operations 24-hour/7-day shift system, ensuring seamless coordination and leadership across operational activities. Your responsibilities will include operational risk avoidance and mitigation, as well as driving the team towards proactive intervention and preparedness through thorough event analysis. You will establish a strong engagement and performance culture, emphasizing continuous improvement and supported by robust performance and management information frameworks. Additionally, you will focus on developing decision-making capabilities to optimize processes for enhanced efficiency.

  The successful candidate will deputise for the Head of Tactical Operations where needed and support the business as required 24/7.

  What does it take to be a Deputy Head of Tactical Operations?

  • Demonstrable experience of knowledge and communication of business goals and priorities

  • Extensive experience in an operational management role at senior level

  • Strong proven leadership skills with evidence of mentoring, performance management and coaching and an ability to motivate others

  • Be able to demonstrate extensive specialist, operational water industry knowledge and skills

  • Proven decision-making skills in operational incident and/or operational environment

  • High degree of flexibility to cover operational events

  • Strong communicator with all levels, including the ability to negotiate with senior managers and the ability to project technical information using simple language

  • Strong organisational, time management, prioritisation and decision making skills

  Benefits aligned to this role

  Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do.

  Your benefits will include:

  • Personal private health care

  • 30 days annual leave

  • C ar allowance

  • Flexible working

  • Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (18% total)

  • Bonus scheme – Annual Performance bonus

  • Flexible benefits to support your wellbeing

  Equality & Diversity

  We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts for our customers & the environment. Our commitment is to foster an inclusive culture where everyone feels they belong & can use every drop of their potential

  Closing date: 5 th March 2024

  #loveeverydrop

• About the company

  Anglian Water is a water company that operates in the East of England.

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