• Job Description

  Req#: 3000924

  Job Title: Deputy Regional Director – Program Quality, CARO

  Department: Central Africa Regional Office (CARO)

  Job Location: Based in CARO countries where we have CRS offices, or global remote

  Reports to: Regional Director, CARO

  About CRS

  Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, health, agriculture, education, microfinance and peacebuilding.

  Background

  The CARO region consists of the following country programs: Benin, Burundi, Cameroon & Chad, Central African Republic (CAR), Democratic Republic of the Congo (DRC), Nigeria, Republic of Congo (RoC), Togo and Rwanda. CARO’s main programming areas are: Humanitarian Response, Resiliency, Malaria, Nutrition and Early Childhood Development, Agriculture/Livelihoods and Youth Empowerment.

  Job Summary

  As a member of the Regional Office Senior Management Team, the Deputy Regional Director for Program Quality (DRD/PQ) is responsible for program quality, business development, and staff development in these areas, in accordance with the Agency Mission. The DRD/PQ is responsible for ensuring that the Agency’s overall vision and strategy is understood and incorporated into strategic planning and program management in all country programs and at the regional level; providing technical and programmatic support to country program staff; ensuring close and efficient coordination with PIQA, IDEA, and HRD on common programming initiatives and departmental mandates; ensuring that all appropriate opportunities for growth throughout the region are pursued.

  Qualifications

  Basic Qualifications

  • Master's Degree in development or related sector.
  • Minimum of 7 years required; 10 or more years preferred in a management position with progressive responsibilities. Past experience serving as a CRS Head of Programming, desirable.
  • Familiarity with technical standards in project management and program design for CRS core competencies and programmatic themes.
  • Demonstrated ability to transfer knowledge and skills formally and informally to diverse audiences; desire and ability to mentor staff.
  • Demonstrated understanding of industry program quality standards and management best practices in relief and development.
  • Knowledge of multiple public donors’ regulations, including USAID, USDA and Global Fund, highly preferred.
  • Ability to represent the agency at high levels

  R equired Languages: Fluency in English and French

  Travel: 25% required

  Knowledge, Skills and Abilities

  • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
  • Excellent relation management abilities. Ability to work collaboratively.
  • Demonstrated leadership, management and supervisory skills.
  • Strong facilitation and training skills
  • Team leadership abilities with diverse/multi-disciplinary teams. Coaching/mentoring skills
  • Ethical conduct in accordance with recognized professional and organizational codes of ethics
  • Proactive, resourceful, solutions-oriented and results-oriented

  Key Working Relationships:

  • Internal: Deputy Regional Director-Ops; Regional Finance Officer, Country Representatives; Heads of Programming; Chiefs of Party, PIQA & IDEA team members, other DRD/PQs, HRD staff
  • External: USG, including USAID (Washington, local Missions) and other relevant agencies; Global Fund; other bilateral/multilateral; Donor Agencies; local and international PVOs; local partners; Catholic development agencies; technical support networks; US and local universities, private sector corporations and investment companies.

  Agency REDI Competencies (for all CRS Staff):

  Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve the desired results.

  • Personal Accountability – Consistently takes responsibility for one’s own actions.
  • Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
  • Builds and Maintains Trust - Shows consistency between words and actions.
  • Collaborates with Others – Works effectively in intercultural and diverse teams.
  • Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

  Agency Leadership Competencies:

  • Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

  Supervisory Responsibilities: Business Development Manager; Regional Technical Advisors for Health/Nutrition, Agriculture/Livelihoods/Climate Change, Youth/Gender/Social Inclusion, PCS, MEAL and Regional Communication Officer.

  ***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

  Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

  Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

  CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

  CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

  EOE/M/F/D/V - CRS is an Equal Opportunity Employer. (For all US and International positions)

  Responsibilities

  Roles and Key Responsibilities

  • In collaboration with the Country Program (CP) leadership and technical staff, provide leadership and strategic direction for the design of regional and CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of large and complex programming interventions in line with agency and regional strategic priorities. Represent and promote CRS at relevant intra-agency and donor forums or events.
  • Coach and lead teams to ensure high-quality project design with innovative approaches that incorporate evidence-based interventions, program quality benchmarks, project management standards and MEAL methods, appropriate to scope, context, and technical requirements of projects.
  • Contribute to the establishment and advancement of project management and program quality standards. Support planning of activities across projects from different sectors to ensure integration and efficiency in implementation.
  • Effectively coach and support senior programming talent and supervise regional technical advisors. Manage team dynamics and staff well-being. Provide on-boarding, coaching and mentoring for HOP and/or COP. Strategically tailor individual development plans and complete performance assessment for direct reports. Contribute to developing succession plans and to the recruitment process of senior project staff. Contribute to global PQ initiatives, including but not limited to global programming orientation and training programs.
  • Create and maintain proper conditions for learning within and across countries and sectors. Advance documentation and dissemination of learning, ensuring a safe environment for sharing of ideas, solutions, and difficulties. Promote accountability, knowledge management, and the effective application of the MEAL policy.
  • Coordinate with HQ, Humanitarian Response Department (HRD), and other regional teams to leverage and deploy technical resources and best practices. Coordinate TA/TDY requests to ensure timely and high-quality technical assistance to country programs. In coordination with technical staff, maintain awareness of research, evidence and best practices for core sectors and approaches, and ensure dissemination and application.
  • Oversee the business development cycle and pursuit of strategic opportunities, from intelligence gathering and positioning to proposal development to learning and marketing to ensure quality proposals per agency and donor standards. Ensure regional reviews of concept notes, proposals and strategies.
  • Support the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.
  • Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculum's and deliver trainings.

• About the company

  Catholic Relief Services is the international humanitarian agency of the Catholic community in the United States.

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