• Job Description

  Req#: C9421-25-0310?language=en&page=72&sort=publicationDateDesc

  Job summary

  The post holder will support the delivery of the 18 Weeks standard within the Planned, Surgical and Children's Care Directorate. They will work closely with the senior operations team to support capacity and demand planning and managing the implications for compliance with the RTT standards.

  Good communication skills and being able to work with all levels of staff are crucial, with the ability to remain calm under pressure to meet deadlines.

  Reporting to the Service Manager the post-holder will work to operationally manage the delivery of service key to delivery of elective medicine with some flexibility to support urgent care and cancer services as required.

  Duties will include monitoring pathways in identified specialties, operational managing delays which impact on achievement of RTT, engaging with clinical staff to ensure job plans are effective and activity is managed in a timely manner, reporting performance data at relevant forums and supporting the senior team to produce relevant reports and updates.

  At Harrogate and District NHS Foundation Trust, our values are Kindness, Integrity, Teamwork and Equality (KITE). If you are looking for a career in the NHS where you can make a real difference to patients' lives, this is the place for you.

  Main duties of the job

  • Responsible for highlighting exceptions and issues of concern, as appropriate, to appropriate levels within the Trust (whether that be operational service level or senior management).
  • Work closely with Information Services to support development of appropriate reporting.
  • Provide training and communication in relation to capacity and demand modelling / planning and RTT, including developing and maintaining guidance documentation for staff.
  • Responsible for implementing the Trusts Elective Activity Policy as it applies to medicin

  About us

  At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusio

  Date posted

  16 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 6

  Salary

  £37,338 to £44,962 a year per annum (pro rata)

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  421-PSC-2059R

  Job locations

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Job description

  Job responsibilities

  For a full list of duties and responsibilities of this role, please see the job description document attached to the vacancy.

  Job description

  Job responsibilities

  For a full list of duties and responsibilities of this role, please see the job description document attached to the vacancy.

  Person Specification

  Qualifications

  Essential

  • Degree level qualification or relevant experience evidencing required literacy level.
  • IT Literate to include Microsoft Office

  Desirable

  • Leadership qualification

  Experience

  Essential

  • Experience of liaising with patients and families
  • Experience of working with quality improvement projects
  • Knowledge of lean working theories e.g. Six Sigma

  Desirable

  • Previous NHS operational management experience
  • Project or financial management
  • Knowledge of service improvement techniques

  Skills

  Essential

  • Effective communication, influencing and negotiating skills
  • Strong organisational skills and confident attitudes with ability to work under pressure

  Desirable

  • Driving License and access to own vehicle to meet the service needs

  Person Specification

  Qualifications

  Essential

  • Degree level qualification or relevant experience evidencing required literacy level.
  • IT Literate to include Microsoft Office

  Desirable

  • Leadership qualification

  Experience

  Essential

  • Experience of liaising with patients and families
  • Experience of working with quality improvement projects
  • Knowledge of lean working theories e.g. Six Sigma

  Desirable

  • Previous NHS operational management experience
  • Project or financial management
  • Knowledge of service improvement techniques

  Skills

  Essential

  • Effective communication, influencing and negotiating skills
  • Strong organisational skills and confident attitudes with ability to work under pressure

  Desirable

  • Driving License and access to own vehicle to meet the service needs

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Harrogate and District NHS Foundation Trust

  Address

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Employer's website

  https://www.hdft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Harrogate and District NHS Foundation Trust

  Address

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Employer's website

  https://www.hdft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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