Chesterfield County
Deputy Treasurer of Collections
This job is now closed
Job Description
- Req#: 4605597
Bachelor's degree in business, public administration, or a related field; three years of experience in customer service or field operations work including two years or supervisory experience; experience in a Treasurer's office, Commissioner of Revenue's office or other local government organization is preferred; or an equivalent combination of training and experience. Managerial and leadership experience; proven ability to lead a diverse group of staff toward a common goal; local government experience.
Knowledge of the code of Virginia with regards to the collection of property tax; of the principles and practices of excellent customer service. Ability to exercise tact and independent judgement in dealing with the public; to analyze and evaluate services and operations; to communicate effectively orally and in writing; to operate a personal computer and related software and other standard office equipment; to develop and maintain effective working relationships with internal and external customers; to supervise staff.
Pre-employment drug testing, FBI criminal background check and education/degree verification required.Under general supervision, performs work of considerable difficulty in managing the collection of delinquent taxes and telephone customer service section in the Treasurer’s office.
The Deputy Treasurer also:
• Manages the daily operations of the Delinquent Collections and Telephone Customer Service area of the Treasurer’s office.
• Ensures that excellent customer service is provided to all customers regardless of the collection situation.
• Serves on teams working with outside vendors to make improvements to current systems, and to gain new functionality.
Performs other work as required.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.Monday - Friday; 8:30 a.m. - 5:00 p.m.Treasurer's OfficeAbout the company
Chesterfield County is located just south of Richmond in the Commonwealth of Virginia.
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