Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

Job Summary: We are seeking a dedicated and dynamic Team Leader to join our design team. The ideal candidate will be responsible for guiding and supporting team members to achieve their goals, fostering a positive work environment, and ensuring high performance through effective coaching and management.

Key Responsibilities:

Team Success and Goal Achievement:

• Collaborate with team members to ensure their success in their roles and help them achieve their performance goals.
• Provide guidance and support to enhance team performance and productivity.

Coaching and Performance Check-ins:

• Conduct regular one-on-one coaching sessions and performance check-ins with team members.
• Offer constructive feedback and development plans to help team members grow and excel.

Feedback and Support:

• Actively receive feedback, suggestions, and opinions from team members.
• Provide necessary support and resources to address their needs and concerns.

Performance Tracking:

• Monitor and track team performance using Tableau reporting.
• Analyze data to identify trends and areas for improvement.

Positive Attitude and Company Values:

• Instill a “Can Do” attitude and mindset within the team.
• Promote and uphold company values in all interactions and activities.

Collaboration and Process Improvement:

• Work closely with other teams and stakeholders to share ideas, manage escalations, and develop action plans.
• Drive process improvements to enhance team efficiency and effectiveness.

Task Management and Time Management:

• Manage multiple tasks efficiently with strong multitasking and flexible time management skills.
• Prioritize tasks to meet deadlines and achieve team objectives.

Qualifications:

• Preferred 2 years in progressive leadership roles or similar
• Proven success in leading teams of 10-15 people, ideally in a dynamic company.
• Strong coaching and mentoring skills.
• Excellent written, verbal, analytical, and interpersonal skills in English.
• Ability to foster a positive and collaborative team environment.
• Strong organizational and time management skills.
• Experience managing technical, cross-functional teams and delivery partners.
• Proven track record of achieving and exceeding KPI targets.
• Ability to collaborate effectively with other teams or departments
• Demonstrated ability to motivate and influence in a remote, global environment.
• Capability to work independently, show initiative, problem-solve, and manage multiple tasks efficiently.
• Proficiency in Microsoft Office suite; familiarity with web-based applications/services, web design, graphic design, and SEO are preferred.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.