Tata Consultancy Services
Deskside Support Services Analyst
This job is now closed
Job Description
- Req#: 313551
About TCS:
Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
• Install, configure, upgrade, maintain and support desktop systems based on customer service requests and based on Incident Management.• Develop preventive maintenance procedures to avoid system failures.• Set user access rights and permissions and create VPN accounts for users.• Maintain servers, computers printers, and other software and hardware peripherals.• Perform repairs and replacements of software and hardware peripherals.• Provide job training to new hires as needed.• Provide assistance to other Administrators when requested.• Perform failure analysis and determine corrective action plans.• Plan and execute allotted work within deadlines and maintain records of daily tasks.• Oversee inventory management of software and hardware components.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource
Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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