S&C Electric
Desktop Support Analyst (Co-op)
What's your preference?
Job Description
- Req#: 105205
- Respond to and prioritize requests for technical support or assistance
- Identify and analyze support issues, determining cause, resolution and potential trends
- Provide guidance and recommendations in the most effective use of technology
- Facilitate relationships with external organizations regarding technical issues and software functionality
- Prepare/maintain procedural, educational or related documentation/communications
- Follow established standard work and best practices; define new standard work as appropriate
- Install or assist in the installation and maintenance of technical equipment and/or software
- Perform other similar and related duties as assigned
- Successful completion of at least one year of post-secondary education towards a diploma or degree in or related to computer/information technology
- Available and enrolled into a 4 month co-op terrm - Fall 2025 (Sept - Dec)
- Successful completion of at least one co-op work term
- Experience in a technical support role involving client technology including but not limited to:
- Excellent interpersonal, customer service, and communication skills
- Ability to work independently with minimum supervision
- A team player and a self-starter
- Subsidized Public Transit Program
- Discounted Food & Beverage
Job Summary
Reporting to the Assistant Manager – Information Technology, the successful co-op student will work with the Client Services team in providing support to S&C’s PC install-base of 2,700+ systems around the world. The technical knowledge desired includes PC hardware, PC operating systems, application software support and networking/telecommunications.
Work Term: Fall 2025 (Sept - Dec)
Work Arrangement: On-site, 5 Days per Week (Mon-Fri)
Responsibilities
Qualifications
In return you will have access to...
S&C Electric Canada Ltd. is an equal opportunity employer.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, S&C Electric Canada Ltd. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform S&C Electric Canada Ltd.’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
About the company
S&C Electric Company is a global provider of equipment and services for electric power systems. Founded in 1911, the Chicago-based company designs and manufactures switching and protection products for electric power transmission and distribution.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.