• Job Description

  Req#: 210427407

  Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

  As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you'll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. You'll play a key role in the care and support of customers, including proactive incident monitoring. In addition to valuable on-the-job experience, you'll receive coaching, mentorship and a host of other development opportunities to advance your career at the firm and beyond.

  This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience
  • Previous experience in a Desktop Support role
  • Advanced infrastructure project, operations systems and data analytics knowledge
  • Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines, Remote Connectivity products, Security
  • Understanding of technology offerings and businesses supported
  • Ability to identify problems, troubleshoot and deliver strategic solutions to clients
  • Genuine interest in continuous feedback, learning and growth opportunities
  • Effective collaboration and communication to achieve common goals and maintain a company standard of excellence
  • Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis
  • Strong analytical and problem resolution skills
  • Able to handle high pressure situations
  • Experience working on a trader floor is a plus

  When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

  At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

• About the company

  J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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