• Job Description

  Req#: 25-32437
  
  Desktop Technician
  Monday – Friday, 8:30 AM – 5:30 PM
  Pay Rate$23.00/hr
  Location: Orlando, FL (On-Site)
  What You’ll Do
  As a Desktop Technician, you will be delivering exceptional customer service and technical support onsite. Your role is to assist clients with technical issues and create a positive and professional experience with every interaction.
  Key Responsibilities:
  • Troubleshoot and resolve a wide range of onsite technical issues related to desktop systems and network infrastructure
  • Deliver top-tier customer service with a friendly, helpful, and patient approach
  • Customize communication based on the client’s level of technical understanding
  • Identify cost-effective solutions to minimize customer downtime
  • Prepare reports for analysis of product failure trends and service issues
  • Educate users to prevent future technical issues
  Experience:
  • 2–5 years of related experience, or Associate degree / technical training, or equivalent combination of education and experience
  • A+ Certification (or must obtain within first 6 weeks of employment upon hire on)
  • Solid understanding of IT services and products
  Requirements:
  • Drug and Background screening
  • Reliable transportation
  Benefits (employee contribution):
  Health insurance
  Health savings account
  Dental insurance
  Vision insurance
  Flexible spending accounts
  Life insurance
  Retirement plan
  
  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  

• About the company

  neteffects is one of St. Louis' leading IT Staffing companies and IT Recruiting firms. Neteffects provides talent, business process, & technology solutions consulting in St. Louis, Missouri & beyond. Better Mondays Start Here!

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