About CRS

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome, as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need.

This is a US based remote position; The position can be based anywhere in the United States. US work authorization required at the time of application.

Job Summary:

The Middle Donor Program (MDP) team falls under the Individual Giving department within CRS’ Charitable Giving division. The MDP team oversees the cultivation, engagement, and stewardship of donors giving $1,000 - $25,000 annually to CRS. The Officer will serve as a key member of the MDP team and report to the Director of the Middle Donor Program team. They will oversee a portfolio of donors who they will be responsible for cultivating, soliciting, and stewarding. They will contribute to the overall MDP team goals related to donor engagement and relationship management, donor pipeline development and diversification, and raising unrestricted funds.

The Officer will serve as the primary liaison for donors in their portfolio and move these donors from a transactional to a relational donor experience. In collaboration with other Charitable Giving teams, they will ensure a high-quality donor experience and work to diversify the pipeline of donors for CRS.

Job Responsibilities:

• Cultivate relationships with an assigned portfolio of 200-300 donors to understand their philanthropic interests and develop individualized cultivation strategies.
• Personally engage donors via individual communication – phone, email and face-to-face visits.
• Qualify a pool of existing donors to expand current portfolio and build donor pipeline.
• Solicit donors for gifts with a focus on retaining or increasing their unrestricted giving to CRS.
• Maintain accurate records of donor outreach and solicitation in fundraising CRM.
• Identify leads for Planned Giving and Leadership Giving (major gifts) Teams.
• Work with other members of the MDP team to develop donor engagement strategies, including digital, direct mail, and individual donor portfolio management.
• Build and reinforce a culture of excellence, collaboration, and learning.
• Stay abreast of professional trends and issues affecting this set of responsibilities and demonstrate continuous learning in the field.
• Meet or exceed annual metrics for donor contact and revenue.
• Incorporate key Charitable Giving three-year action plan initiatives and CRS’ new strategy into donor communications. (Cultivating Future Generations of Donors, Operational Excellence, and Deepening Donor Relationships)
• Other duties as assigned.

Supervisory Responsibilities: None

Respect, Equity, Diversity, and Inclusion at CRS

Agency-wide Competencies (for all CRS Staff):

At Catholic Relief Services, we are dedicated to putting our faith into action to catalyze transformational change and drive results. How we deliver our mission matters as much as what we do. Our agency-wide competencies clarify expected behaviors and attitudes for all staff. They create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. When our colleagues embody our agency’s values, our workplace culture exemplifies Respect, Equity, Diversity, and Inclusion for all.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Key Working Relationships:

Internal: All Charitable Giving teams including the Content team, Donor Services, Data Analytics, Annual Giving, Leadership Giving, Planned Giving, Hispanic Development; Other U.S. facing divisions such as Marketing and Communications & Mission and Mobilization.

Personal Skills

• Strong interpersonal and communication skills. Excellent organization skills, time management skills, and attention to detail.
• Commitment to professionalism, ethics, and maintaining sensitive donor information.
• Demonstrates interest in professional development and continuous learning related to this set of responsibilities.
• Must be able to work proactively and take a leadership role when called upon to oversee projects.
• Understands and appreciates the structures and culture of the U.S. Catholic Church.
• Be a conceptual thinker with an ability to work under deadline pressure.
• Have outstanding collaborative skills and is effective team player in complex environments. Must be able to manage relationships with multiple teams and departments.

Qualifications

Basic Qualifications

• Bachelor’s degree, required.
• 5+ years of related work experience, required.
• Experiencing cultivating donors and soliciting gifts, preferred.
• Master’s degree in related discipline, preferred.
• Excellent communications skills, both oral and written.
• Ability to represent CRS, and confident public speaker.
• Ability to work with Microsoft Office Systems and fundraising CRM.
• Creative, self-motivated, and self-directed.

Environment:

• Full-time telecommuting/home office.

Travel:

• Up to 20% travel may be required for donor visits, CRS HQ meetings, or for professional development opportunities.

This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

EOE/M/F/D/V

NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS' talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

EOE/M/F/D/V - CRS is an Equal Opportunity Employer. (For all US and International positions)