Introduction

The State of Connecticut, Department of Developmental Services (DDS) - North Region - is recruiting qualified applicants to join our team as a Developmental Services Program Manager, located at the Regional Directors Office, located in East Hartford, CT. Position Highlights: Location: Regional Directors Office, East Hartford, CT Full Time, 80-hour/Biweekly First (1st) Shift Schedule: Monday through Friday, 8:00 am to 4:30 pm. (Regular Days Off: Saturday, Sunday) Please Note: Incumbents must maintain an active Connecticut driver’s license. Incumbents will be required to travel. Incumbents must be flexible in order to meet the needs of the agency and programs. What’s In It For You: Visit our new State Employee Benefits Overview page! To work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. Professional growth and paid professional development opportunities. A healthy work-life balance to all employees. State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information. We hope you take this opportunity to continue your career and make an impaCT!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to at Christopher.Lavallee@ct.gov. Join the State of Connecticut and take your next career step with confidence! If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or (Edward.Magnano@ct.gov)

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services, at a Regional Office or in the Central Office this class is accountable for directing a program which provides services to individuals with an intellectual disability and related conditions and their families.

EXAMPLES OF DUTIES

Directs staff and operations of a unit; Coordinates, plans and manages unit activities; Formulates program goals and objectives; Develops or assists in development of related policy; Interprets and administers pertinent laws; Evaluates staff; Manages service provision in an area within a region or oversees service provision statewide for a program area; Manages program budget for service area within a region or oversees distribution of funds among regions for a program area; Maintains contacts with individuals within and outside of unit who might impact on program activities; Oversees accounts and funding related to family support programs; Analyzes cost data; Participates in selection of providers including negotiation and monitoring of contracts; Makes recommendations for service enhancements; Organizes and/or manages task forces and community agencies and councils as well as ad hoc work groups; Manages and/or coordinates development of reports and recommendations; Keeps department managers informed of program activities; Assists in identification and determination of priorities; Leads the recruitment and hiring of staff, including outreach, interview and selection; May mediate disputes between providers and families; May manage implementation of demonstration of ongoing products; May collaborate with other state agencies and private sector; May develop, coordinate and supervise leisure time activities in partnership with community organizations; May manage activities to identify and/or adapt new concepts, ideas and state of the art programs; May serve as on-call officer for region; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of and ability to apply management principles and practices; relevant state and federal laws, statutes and regulations; modern principles and practices of community based integrated services for individuals with an intellectual disability and related conditions; Considerable interpersonal skills; oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in the provision of human services programs.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training in education, psychology, rehabilitative therapy, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree. A Master’s degree in education, psychology, rehabilitation therapy, social work or a closely related field may be substituted for one (1) additional year of the General Experience. For state employees four (4) years of experience as a Developmental Services Residential Program Supervisor 1 may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

Experience with DDS funding criteria and guidelines Experience with CMS Waiver requirements Experience supervising and training staff in various professional levels across multiple locations Experience entering data, running reports, and analyzing financial data from a database Experience identifying, investigating, and analyzing problems and recommending effective solutions Experience researching and organizing information Experience interpreting and explaining complex written materials Experience with community resources and service delivery systems Experience utilizing Microsoft platforms to effectively operate assigned residential programs and capture required data and service delivery for the Regional Administrator Experience Interviewing and negotiating. Experience with reviewing and approving PRAT and URR Packets and Outcomes Experience with PRAT database planning for age-out and graduate individuals

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.