Raytheon Technologies
DevOps Tools Support
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Job Description
- Req#: 01781904
Tool Maintenance & System Reliability: Ensuring that all DevOps tools and platforms are functioning correctly, including regular updates, patches, and troubleshooting any issues that arise; developing and validating fault tolerance and disaster recovery plans for tool infrastructure
User Support: Providing technical support to developers, IT operations, and other stakeholders who use the DevOps tools. This includes responding to support tickets, diagnosing problems, and offering solutions.
Incident Management: Monitoring systems for issues and responding to incidents promptly to minimize impact on the software development lifecycle. This involves root cause analysis and implementing fixes.
Documentation: Creating and maintaining comprehensive documentation for the use and troubleshooting of DevOps tools. This ensures users can find solutions quickly and understand how to effectively use the tools.
Training: Conducting training sessions and creating training materials to help team members understand how to use DevOps tools efficiently and effectively.
Integration Support: Assisting with the integration of new tools into the existing DevOps pipeline, ensuring compatibility and smooth operation within the broader infrastructure.
Performance Monitoring: Continuously monitoring the performance of DevOps tools and systems to ensure they meet the required standards and making adjustments as necessary to improve efficiency and reliability.
Customization: Support software tool customization and automation including development of templates, dashboards and scripts to support program needs.
Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
System administration experience in Linux based systems
Experience installing and supporting server-based DevOps tools such as Jira, Git, BitBucket, GitLab, Confluence, Coverity, Jenkins, IBM Rational products, and Microsoft Azure DevOps Server
Experience working with development teams using Agile concepts and methodologies
Experience with container technology (Docker, Podman, Kubernetes, OpenShift, Rancher, Tanzu)
The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.
Active and current Secret Clearance
Experience with legacy source code tools like ClearCase, Synergy, SVN
Experience/familiarity with systems and software engineering tools such as MATLAB, Visual Studio, VxWorks/Windriver, QT, BigLever Gears, Python, and DOORS
Experience and familiarity with relational databases and ability to support/troubleshoot data backup, verification and validation activities for server-based tools and solutions (Oracle, SQL Server, InfluxDB, PostgreSQL, MySQL)
System administration experience in Windows
Experience working in the Aerospace and Defense industry
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Date Posted:
2025-07-23Country:
United States of AmericaLocation:
MA803: Marlborough, MA Building 3 1001 Boston Post Road Building 3, Marlborough, MA, 01752 USAPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance:
DoD Clearance: SecretAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
This critical role in Digital Technology is an exciting opportunity to join our growing DevOps and Classified Engineering Solutions organization as a DevOps Tools Support Engineer. The primary responsibility for this position is to design, implement and support DevOps solutions for our key programs. You will develop, refine, and shape the future technology infrastructure that will allow our Engineers to bring innovative solutions to our customer with greater speed and efficiency!
This position is an onsite role based in Marlborough Massachusetts, supporting core hours between 8:00 AM - 5:00 PM EST.
What You Will Do
Qualifications You Must Have
Qualifications We Prefer
Please consider the following role type definition as you apply for this role.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
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About the company
Raytheon Technologies is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense.
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