Digital Commercial Underwriter

Salary Circa £25,000

We have an exciting opportunity to join our SME Digital Trading Team as a Digital Commercial Underwriter! This role could be ideal if you’re seeking a fantastic opportunity to build a career in insurance as an underwriter within a fast-paced dynamic team.

Full training will be provided, we are flexible with experience, but you will need to have exposure of working in a fast-paced environment - for example from a customer service, banking, insurance or contact centre background.

A bit about the job:

The team is responsible for digital accounts covering both commercial motor and commercial business, along with building credible relationships with brokers. As the Digital Underwriter, you will be aligned to a portfolio of customers/brokers and be responsible for proactively developing our SME digital book of business. You will deliver excellent broker/customer experience and technical underwriting support in a fast-paced multi demand channel environment.

Skills and experience we’re looking for:

• Excellent customer service and stakeholder management skills. Enthusiastic, motivated and keen to learn with the ability to multitask
• Computer Literate, comfortable navigating multiple systems
• Excellent communication, listening and negotiating skills, and passionate about delivering brilliant customer service to build and maintain positive relationships with brokers to drive business growth
• Confident decision maker, with strong initiative and high-learning agility
• Ability to work independently, within underwriting authority, handling more complex risks and experience working in a team environment, conferring where appropriate

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £25,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to tawana.chin@aviva.com .