Job Location: Chicago, IL

Ferrero North America is headquartered in Parsippany, NJ and all of our corporate offices operate on a hybrid model with 2 days working from home/3 days working in the office. This role will be based in our corporate office in Chicago, IL.

Company Description:

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

We are looking for a Digital Communications Manager to join the Little Brownie Bakers team. In this role, you will monitor, assess and drive the digital brand experience for Little Brownie Bakers. This includes content development, publishing and community management across our portfolio of Girl Scout Cookies. The ideal candidate will possess strong knowledge of current and emerging digital platforms, best practices and trends and will also have knowledge of the Girl Scout Cookie Program®. This position will be based in our Chicago, IL office.

Key Responsibilities:

• Execute assigned projects from planning stage to execution and final assessment in order to achieve brand objectives and goals
• Own social media content creation, activation and execution
• Manage website development, content and maintenance
• Monitor, track and report digital brand performance and initiatives
• Assist in the development and execution of digital communications and resources
• Maintain an understanding of the Girl Scout Cookie™ social media environment to assess impact on business
• Partner with Corporate Communications, Internal Communications, Legal, Finance, Sales and Logistics to assist in the planning and execution of new initiatives
• Manage relationships with third-party vendors (i.e.: website developers, research agencies, etc.)

Who we are looking for:

• Bachelor’s degree is required
• 3-5 years of experience in digital brand engagement and marketing
• Excellent critical thinking skills for decision-making, prioritization and proactive planning
• Proven ability to influence through excellent verbal and written communication skills
• Ability to manage and prioritize multiple projects within scheduled timelines
• Team player who builds diverse, inclusive relationships and develops synergies across boundaries
• Accountable for results through being effective in the decision-making process
• Possess an entrepreneurial mindset while embracing innovation and demonstrating agility and continuous learning
• Strong experience with design applications: Illustrator, Canva and/or InDesign
• Digital skills: Microsoft Teams, Excel, PowerPoint, Word, Outlook; SAP knowledge a plus

Diversity Statement:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero North America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.