• Job Description

  Req#: C9242-25-0158?language=en&page=846&sort=publicationDateDesc

  Job summary

  An exciting opportunity to join the North West Ambulance Service Charity has arisen. We're looking for a proactive motivated Digital Communications Officer to join our charity team. The NWAS Charity exists to provide life-saving equipment to communities across the North West and to ensure that our staff's health and wellbeing is at the heart of everything we do so that our heroes in green are at their best to deliver the best possible outcomes for patients.

  Main duties of the job

  The new Digital Communications Officer will help to raise the profile of our small but thriving charity. We are looking for someone with the creativity to develop accurate, engaging and compelling narrative to inspire supporters internally across the Trust and externally across the Northwest of England utilising all digital channels- specifically the website, intranet, social media and Enews.

  You will support our NHS values; showcase our great staff and demonstrate our commitment to excellence and innovation in patient care in everything you do. You are passionate about your work and are keen to explore new and innovative techniques and approaches.

  About us

  North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

  Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

  Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

  We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

  Details

  Date posted

  21 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £31,049 to £37,796 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  242-4754

  Job locations

  Ladybridge Hall

  Bolton

  BL1 5DD

  
  

  Job description

  Job responsibilities

  This is a full-time role (band 5). Interviews will take place on the 9th September at Ladybridge Hall, Bolton.

  Please ensure you have read the full Job Description and Person Specification before applying for this role.

  The Trust reserves the right to close this vacancy early if a large number of applications are received.

  Job description

  Job responsibilities

  This is a full-time role (band 5). Interviews will take place on the 9th September at Ladybridge Hall, Bolton.

  Please ensure you have read the full Job Description and Person Specification before applying for this role.

  The Trust reserves the right to close this vacancy early if a large number of applications are received.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level in Communications, Journalism, Digital, Marketing or similar field
  • A year's current experience of working in this field, ideally in a charity setting.
  • Evidence of continuous professional development in this field.

  Skills

  Essential

  • A passion for writing and the ability to produce excellent creative and compelling copy to tight deadlines
  • Great attention to detail and proofreading skills
  • Specific subject matter expertise
  • Solid background in online editorial
  • Demonstrate copywriting skills for a range of digital platforms, particularly website copy but also including blogs, press releases, email campaigns etc
  • An ability to co-ordinate your own work plans and manage your time effectively
  • Demonstrate excellent IT literacy and keyboard skills
  • An ability to demonstrate flexibility and be able to adapt to a changing environment
  • The ability to work within a team
  • Able to take on board constructive editorial feedback

  Knowledge

  Essential

  • Understanding of accessibility requirements for public sector bodies
  • Proficient use of a range of IT software packages including Microsoft Office and content management systems
  • Significant experience of working in a digital publishing environment
  • Knowledge of graphic design packages including Adobe Creative Suite and Canva to create marketing assets, social media graphics and newsletter templates.
  • Experienced in working under pressure and delivering a range of work to tight deadlines.
  • Knowledge of communications, PR and marketing techniques
  • Understanding of key words and search engine optimisation

  Desirable

  • Experience of using WordPress as a content management system
  • Understanding of website hierarchy and technical language and systems
  • Knowledge of civil rights relating to free access to materials and copyright laws.
  • An understanding and knowledge of the workings of the NHS, the challenges it faces and the context in which the trust operates.

  Personal Attributes

  Essential

  • Flexible and highly motivated.
  • Project a professional image.
  • Excellent interpersonal and communication skills.
  • Positive attitude and organisational ability.
  • Proactive team player

  Person Specification

  Qualifications

  Essential

  • Educated to degree level in Communications, Journalism, Digital, Marketing or similar field
  • A year's current experience of working in this field, ideally in a charity setting.
  • Evidence of continuous professional development in this field.

  Skills

  Essential

  • A passion for writing and the ability to produce excellent creative and compelling copy to tight deadlines
  • Great attention to detail and proofreading skills
  • Specific subject matter expertise
  • Solid background in online editorial
  • Demonstrate copywriting skills for a range of digital platforms, particularly website copy but also including blogs, press releases, email campaigns etc
  • An ability to co-ordinate your own work plans and manage your time effectively
  • Demonstrate excellent IT literacy and keyboard skills
  • An ability to demonstrate flexibility and be able to adapt to a changing environment
  • The ability to work within a team
  • Able to take on board constructive editorial feedback

  Knowledge

  Essential

  • Understanding of accessibility requirements for public sector bodies
  • Proficient use of a range of IT software packages including Microsoft Office and content management systems
  • Significant experience of working in a digital publishing environment
  • Knowledge of graphic design packages including Adobe Creative Suite and Canva to create marketing assets, social media graphics and newsletter templates.
  • Experienced in working under pressure and delivering a range of work to tight deadlines.
  • Knowledge of communications, PR and marketing techniques
  • Understanding of key words and search engine optimisation

  Desirable

  • Experience of using WordPress as a content management system
  • Understanding of website hierarchy and technical language and systems
  • Knowledge of civil rights relating to free access to materials and copyright laws.
  • An understanding and knowledge of the workings of the NHS, the challenges it faces and the context in which the trust operates.

  Personal Attributes

  Essential

  • Flexible and highly motivated.
  • Project a professional image.
  • Excellent interpersonal and communication skills.
  • Positive attitude and organisational ability.
  • Proactive team player

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North West Ambulance Service NHS Trust

  Address

  Ladybridge Hall

  Bolton

  BL1 5DD

  
  

  Employer's website

  https://www.nwas.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North West Ambulance Service NHS Trust

  Address

  Ladybridge Hall

  Bolton

  BL1 5DD

  
  

  Employer's website

  https://www.nwas.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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