NHS
Digital Communications Officer
This job is now closed
Job Description
- Req#: C9184-24-0709?language=en&page=1316&sort=publicationDateDesc
- Manage and lead the continuous improvement of the trusts website and intranet by working with our external providers, within the framework of our contracts with them, to ensure the sites are well maintained and functioning well.
- Analyse Google Analytics for the website and intranets to provide up-to-date advice and knowledge to the communications team and the Communications Manager (visual identity, website and intranet, patient information) about how the sites are functioning and how they can be improved.
- Provide training, support and advice to colleagues and services across the trust to ensure they are appropriately represented on both the website and intranets and that content is appropriate for the relevant audiences.
- Update, collate and edit content on the website and intranets in the form of text, stories, imagery and digital content on a regular basis in conjunction with the Head of Communications and other members of the communications team to ensure those digital channels remain fresh and relevant.
- Provide basic design support to the communications team.
- Understand and apply editorial and brand guidelines and relevant policies, and maintain a high standard for all content that is produced and published.
- Support the communications team with copywriting for the trusts range of communications channe
- Manage and lead the continuous improvement of the trusts website and intranet by working with our external providers, within the framework of our contracts with them, to ensure the sites are well maintained and functioning well.
- Analyse Google Analytics for the website and intranets to provide up-to-date advice and knowledge to the communications team and the Communications Manager (visual identity, website and intranet, patient information) about how the sites are functioning and how they can be improved.
- Provide training, support and advice to colleagues and services across the trust to ensure they are appropriately represented on both the website and intranets and that content is appropriate for the relevant audiences.
- Update, collate and edit content on the website and intranets in the form of text, stories, imagery and digital content on a regular basis in conjunction with the Head of Communications and other members of the communications team to ensure those digital channels remain fresh and relevant.
- Provide basic design support to the communications team.
- Understand and apply editorial and brand guidelines and relevant policies, and maintain a high standard for all content that is produced and published.
- Support the communications team with copywriting for the trusts range of communications channe
- Relevant degree level qualification or equivalent in computing/IT, or communications with additional experience in IT
- Experience in managing websites and intranets
- Understanding of GA4 analytics and Google Search Console to drive improvement
- Working knowledge of Wordpress
- Working knowledge of Umbraco
- Experience in managing and developing websites/intranets to create a clear user journey
- Up-to-date knowledge on website accessibility guidelines and WACG 2.1 AA
- Some working knowledge of HTML and Java Script
- Good knowledge of SEO optimisation
- Experience of copywriting for different channels and proofing skills
- Experience managing a workload independently and effectively using basic project management skills where necessary
- Relevant degree level qualification or equivalent in computing/IT, or communications with additional experience in IT
- Experience in managing websites and intranets
- Understanding of GA4 analytics and Google Search Console to drive improvement
- Working knowledge of Wordpress
- Working knowledge of Umbraco
- Experience in managing and developing websites/intranets to create a clear user journey
- Up-to-date knowledge on website accessibility guidelines and WACG 2.1 AA
- Some working knowledge of HTML and Java Script
- Good knowledge of SEO optimisation
- Experience of copywriting for different channels and proofing skills
- Experience managing a workload independently and effectively using basic project management skills where necessary
Job summary
Are you currently looking for your next challenge working in Communications?
This is an exciting multi-faceted role, requiring a candidate with enthusiasm and commitment to telling the story of our unique trust in England, our colleagues and our patients.
The trust provides acute services from Musgrove Park Hospital and Yeovil District Hospital, community services across Somerset, services from our 13 community hospitals, mental health and learning disability services across the county, and a quarter of the county's GP surgeries.
Main duties of the job
As Digital Communications Officer, you'll manage the trust's website and intranet(s), providing technical knowledge and expertise to the rest of the team and colleagues across the trust, and play an important role in supporting the team in its outputs.
You'll work closely with colleagues developing content to ensure the website and intranet provide relevant and up-to-date information and tells the story of our trust, our colleagues and patients and will report to the Communications Manager (visual identity, website and intranet, patient information).
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Date posted
04 April 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
184-HR6190879
Job locations
Musgrove Park Hospital
Parkfield Drive
Taunton
TA1 5DA
Job descriptionJob description
Job responsibilities
Please refer to the attached Job Description for a full list of responsibilities.
Job responsibilities
Please refer to the attached Job Description for a full list of responsibilities.
Person SpecificationPerson Specification
Qualifications, knowledge, skills and abilities
Essential
Qualifications, knowledge, skills and abilities
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Parkfield Drive
Taunton
TA1 5DA
Employer's website
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Parkfield Drive
Taunton
TA1 5DA
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.