• Job Description

  Req#: 4578188

  The Digital Content Specialist will identify stories and information, creatively execute and disseminate content across digital channels with a focus on social media and assist in informing and engaging residents, business owners and other stakeholders about our growing and evolving community.

  
  

  Please include a link to your portfolio of work or provide samples of your work with your application.

  ESSENTIAL FUNCTIONS:
  (Order of Essential Functions does not indicate importance of functions.)

  • Creates and schedules content for City social media accounts (Facebook, Twitter, Instagram, Nextdoor).
  • Monitors comments and analytics for City social media accounts, escalating when needed.
  • Takes photographs and videos at City events as well as parks, golf course and around Waukee.
  • Edits photos and videos for use on City website and social media channels.
  • Designs web graphics using Canva and/or Adobe Creative Suites applications.
  • Reshapes content from publications, such as the City’s annual report, for digital platforms.
  • Collaborates with the Director to create and manage social media and digital ads, as needed.
  • Performs day-to-day maintenance of content on the City’s website within the CivicPlus Engage platform.
  • Assists in planning, writing and sending print and electronic newsletters.
  • Performs other duties or assumes other responsibilities as apparent or assigned.

  SUCCESS FACTORS:

  • Knowledge of current social media practices and ability to keep up to date on evolving trends and best practices.
  • Actively support all efforts to increase cooperation, communication, and collaboration between and among departments, staff members and the community.
  • Safeguards confidential information and uses it or discloses it only as expressly authorized or specifically required in the course of performing specific job duties.
  • Demonstrate sound time-management skills by effectively or efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
  • Represent the City professionally and effectively to the community.
  • Display willingness to listen and learn.
  • Able to react to a work environment that will change day-to-day, requiring quick departure and reorganization of one’s schedule.
  • Perform in a self-directed fashion.
  • Show initiative to seek other work upon completion of a task.
  • Attentive to the City’s and the Department’s standards for customer service, accuracy, quality, efficiency and all City and Department policies and procedures ensuring that all work performed meets those standards.

  QUALIFICATIONS:

  • Associate’s Degree in Journalism, Graphic Design, Marketing, Social Media, Communications or a related field. Bachelor’s preferred.
  • One (1) year of experience in a related field; preference will be given to candidates with marketing, journalism, social media and/or design experience.
  • Six (6) months of experience creating and posting content regularly to major social media platforms for an organization or business.
  • Proficient in shooting and editing videos for social media or website content.
  • Must possess and be able to maintain a valid Driver’s License.

  PHYSICAL REQUIREMENTS:

  • Ability to function productively in a standard office environment accessing cabinets, shelving work areas and office equipment.
  • Ability to sit for long period of time and to maintain focus on project such as computer screen or detailed paperwork.
  • Able and willing to carry camera gear while walking varying distances.
  • Able to lift, carry, push and pull up to 20 pounds occasionally.
  • Able to effectively communicate orally (in person and over the telephone) and in writing (using electronic devices and handwritten) with other employees and City contacts in English.

  WORKING CONDITIONS:

  • Climate-controlled office with hazards typical of that environment, minimal outdoor work is required.
  • Position requires travel within and outside of the City which imposes common travel hazards.
  • Must be able to occasionally work evenings and weekends for City meetings, presentations and events.
  • There is no residency requirement for this position.

• About the company

  This account is not monitored for emergency response. To report an emergency at any time, call 911. Social Media Usage and Moderation: https://t.co/zEXV15qcY4.

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