LanceSoft

Digital Customer Service Administrator


Pay$13.22 - $20.00 / hour
LocationGreenwood/South Carolina
Employment typeOther

This job is now closed

  • Job Description

      Req#: 25-202625
      Employer Industry: Digital Commerce and Health Ingredients

      Why consider this job opportunity:
      - Flexible part-time schedule of 12-15 hours per week
      - Opportunity for remote work, with core hours aligning with the supervisor
      - Engage in a digital transformation initiative within a dynamic organization
      - Gain experience working cross-functionally with IT, marketing, sales, and customer service teams
      - Contribute to customer satisfaction by providing excellent service and support
      - Develop skills in digital applications and data management in a growing industry

      What to Expect (Job Responsibilities):
      - Act as a customer service administrator for digital applications, facilitating user registration and onboarding
      - Monitor and respond to email correspondence from users to ensure successful usage of digital tools
      - Provide troubleshooting support and quality customer service via email
      - Support data entry and management activities across digital platforms
      - Assist with data hygiene and updates within digital applications

      What is Required (Qualifications):
      - Excellent written and verbal communication skills
      - Strong attention to detail
      - Experience with Microsoft Outlook and Office applications
      - Previous experience in customer service
      - Experience with data entry

      How to Stand Out (Preferred Qualifications):
      - Familiarity with Salesforce, Adobe products, and SAP

      #DigitalCommerce #CustomerService #RemoteWork #DataManagement #Ecommerce

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.