As a Digital Learning Designer, you have the opportunity to build high quality, engaging learning solutions and activities that excite and entice our people in Sky to learn and grow

Working as part of the learning design function in Sky Customer Service Group your content will be accessed by 1000’s of advisors, engineers, leaders and support teams to power their performance and career growth.

You will be a self-starter with a passion for pushing the boundaries of learning solutions that will drive CSG to the culture of learning we are determined to realise.

What you'll do:

• Work with internal subject matter experts to design bespoke e-learning courses, experiential sessions and embed activities to meet a range of learning requirements
• Provide expert advice to business areas seeking to develop their people
• Collaborate with the current Learning Architect team to scope solutions for learning interventions

What you'll bring:

• Knowledge and application of instructional design theory, instructional design principles, learning theory and adult learning theory
• Knowledge of e-learning design
• Experience of creating on-line courses
• Competent with SCORM development
• Experience delivering projects to agreed timescales
• Competent with the following software or similar e.g. Adobe Captivate, Articulate Studio and Storyline, Adobe Premiere Pro, Adobe Photoshop
• Influencing and stakeholder management skills
• Excellent planning and organisational skills; attention to detail
• Numerate and IT literate (capable of producing own reports / documents/presentations as appropriate)
• Excel and PowerPoint skills
• Customer Focus

Customer Service Group:

In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you’re a frontline colleague speaking to a customer, or one of brilliant support people, you’ll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home!

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Where you'll work:

Any UK Sky Site

Inclusion:

At Sky, we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working!

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.