• Job Description

  Req#: 756
  Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment.
  -Voted Hawaii's Best Places to Work 2024
  -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)
  Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.”
  Overview:
  Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.
  Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.
  Position Summary
  Responsible for organizing, scheduling, and performing all clerical applications and functions within digital banking. Inputs, maintains and balances all data pertaining to electronic services to include Online and Mobile Banking services and Telephone Banking. Ensures that work is completed in accordance with established policies and procedures. Prepares related documents and member correspondence and maintains files. Performs related clerical and minor balancing duties as required. Understands the functions and duties of all electronic processing and provides assistance as needed.
  Qualifications/Experience
  • 0- 2 years of related experience in Electronic Services or the equivalent.
  • Knowledge of Digital Banking and Telephone Banking policies, procedures, and standards.
  • Familiarity with related government requirements.
  • Working knowledge of MS Windows (i.e. Word and Excel) to effectively utilize multiple software systems.
  • Accurate and attentive to detail.
  • Ability to organize projects and work independently.
  • Willingness to learn new processes and functions.
  • Ability to take on additional or new work responsibilities.
  • Ability to meet deadlines.
  • Good communication and interpersonal skills.
  • Willingness to assist others.
  • Ability to organize and handle multiple tasks/projects by prioritizing work and meet deadlines.
  • Ability to operate related computer applications and business equipment including 10-key calculator, typewriter, copy machine and telephone.
  • Good math and typing skills.
  Salary Range
  • Minimum - $36,096
  • Maximum - $50,535
  Benefits:
  • Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
  • Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
  • Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
  • Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
  • Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
  • Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
  • Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
  • Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
  • Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
  • Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.

• About the company

  Hawaii State Federal Credit Union helps members manage their money wisely. Learn about our checking accounts, credit cards, loans, mortgages and more today.

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