• Job Description

  Req#: REQ20206

  Apply now to join FAU on its race to excellence.

  For more information on everything FAU has to offer, please visit www.fau.edu/jobs.

  Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

  Position Summary:

  Florida Atlantic University's College of Social Work and Criminal Justice is seeking a Director, Advising Services - Boca Raton, FL.

  Summary of Responsibilities:

  • Supervises the college's academic advising staff.

  • Responsible for the overall direction and control of the College Advising Center, which includes program planning, review, and research.

  • Develops and monitors the College Advising Center’s response to Metric requirements, working in conjunction with the College academic units, the Dean of Undergraduate Studies, Enrollment Management, and others.

  • Monitors the overall quality of advising services provided to students through the Center.

  • Assists with the creation of performance benchmarks for staff, monitors performance on a monthly basis, and develops annual evaluations based upon these benchmarks and other metrics within the Center.

  • As lead advisor, the Director also assumes responsibilities for identifying, implementing, and maintaining best practices for the Center's staff and students.

  • Ensures the goals and objectives set by the Dean of the College of Social Work & Criminal Justice (CSWCJ) are communicated and met.

  • Ensures services for CDSI students on any campus where the College has full or partial programs and coordinates all CDSI undergraduate petition processes

  • Represents the College at the University level, advising forums, such as the Advising Directors' Council, and attending and actively participating in University Committees in lieu of the Associate Dean.

  • Plans, directs, and reports academic program areas to appropriate areas within the College and University.

  • Utilizes AI tools to enhance the advising process, including predictive analytics for student success, automated scheduling, and personalized advising recommendations

  • Designs and facilitates effective and comprehensive freshman and transfer orientation information sessions.

  • Represents the College and Dean on system-wide and state committees, as required.

  • Serves as liaison between the College and University committees, such as ADC, Super SWAT, and University Scheduling Committee.

  • Chairing and managing all searches for new hires for the Center.

  • Oversees training of all new hires.

  • Manages ongoing catalog changes for the College.

  T he Department of Advising at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

  FAU Benefits and Perks

  If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

  • Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
  • State retirement options including tax-deferred annuities and Roth 403(b) plans.
  • State employees Public Service Loan Forgiveness (PSLF) program.
  • Sick Leave Pool Program.
  • Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
  • Paid Community Engagement Volunteer Service Day
  • Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

  For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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  Minimum Qualifications:

  Master’s degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience; or a bachelor’s degree from an accredited institution in an appropriate area of specialization and eight years of appropriate experience required.
  
  
  Preferred Qualifications/Skills:
  
  Experience in academic advising or student services and in a supervisory role.
  Degrees in Education, Psychology, Social Work or a related field.
  Proven ability to lead and manage a team, including experience in staff development and performance evaluation.
  Excellent verbal and written communication skills, with the ability to interact effectively with students, faculty, and staff.
  Strong analytical and problem-solving skills, with the ability to develop and implement effective advising strategies.
  In-depth understanding of college academic policies, procedures, and degree requirements. Possess a working knowledge of the Appreciative Advising Model.
  Familiarity with advising software and student information systems.
  Ability to build and maintain positive relationships with students and colleagues.
  Active participation in professional organizations and continuous learning in the field of academic advising.

  Salary:

  $85,000 per year.

  College or Department:

  CSWCJ: Advising Services

  Location:

  Boca Raton

  Work Days and Hours:

  Monday - Friday, 8 a.m. - 5a.m. One day per week 10:00-7:00. Occasional weekends and evenings required.

  Application Deadline:

  2025-06-02

  Special Instructions to Applicant:

  APPLICATION DOCUMENTS REQUIRED:
  
  Resume
  
  Cover letter
  
  Three Letters of Reference
  
  
  
  OFFICIAL SEALED TRANSCRIPTS REQUIRED:
  Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
  
  PRE-EMPLOYMENT SCREENINGS REQUIRED:
  Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
  
  REQUEST FOR ACCOMMODATIONS:
  Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accomodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.

• About the company

  Florida Atlantic University is a public university with its main campus in Boca Raton, Florida and satellite campuses in Dania Beach, Davie, Fort Lauderdale, Jupiter, and Fort Pierce.

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