7NOW and Skipcart are divisions of 7-Eleven dedicated to transforming convenience e-commerce, delivery, and on-demand services across the United States. Our mission is to connect our customers with a wide range of products and services, leveraging advanced analytics and insights to drive business growth and enhance customer experience.

Job Description:

We are seeking a dynamic and analytical leader to join our team as the Head of Analytics for 7NOW and Skipcart. In this role, you will be responsible for leading both the Data Science and Business Intelligence teams. You will oversee a team of six professionals, all of whom will report directly to you. As the head of analytics, you will play a crucial role in driving data-driven decision-making, shaping business strategies, making our products/processes more intelligent and maximizing the value of our marketplace platform for our merchant partners, delivery drivers, and consumers.

Responsibilities:

• Manage the data warehouse and ensure consistency, accuracy and integrity of all data being collected.
• Generate and deliver comprehensive business reports and dashboards to support day-to-day operations and strategic decision-making.
• Provide operational, financial, technical, and product-related insights and analysis to guide business growth and address critical challenges.
• Define success metrics and key performance indicators (KPIs) to measure the real impact of projects.
• Design and execute A/B tests, match market tests, and before-after tests to evaluate the effectiveness of changes and enhancements.
• Apply a structured problem-solving approach, diving into the lowest level of detail, and employing strong quantitative skills to drive insights and recommendations.
• Focus on analyzing data related to merchant partners, delivery drivers, and consumers to optimize the marketplace platform's performance for all stakeholders.
• Leverage machine learning and AI models to optimize the delivery platform to consistently grow value for merchants, drivers and Skipcart business.
• Collaborate with cross-functional teams to understand their success definitions and pain points to consistently improve the platform (product, processes etc.).
• Collaborate closely with the product team to identify and prioritize strategic initiatives from their inception to business impact.

Qualifications:

• Bachelor's degree in a relevant field, such as Business Analytics, Data Science, or a related discipline. Graduate degree preferred.
• 7+ years of experience practicing Data Science.
• Strong expertise in structuring problems, conducting quantitative analysis, building machine learning based solutions, while working with large datasets.
• Proficiency in statistical analysis, A/B testing methodologies, and data visualization.
• Experience with machine learning models – development, deployment, consistent business impact.
• Proven ability to drive insights and recommendations through data analysis and interpretation.
• Excellent communication skills with the ability to translate complex findings into clear and actionable insights.
• Strong leadership and people management skills, with the ability to mentor and develop a high-performing team.
• Familiarity with marketplace platforms and the dynamics of merchant, driver, and consumer interactions.
• Proficiency in reporting tools, data visualization platforms, machine learning platforms (e.g. Databricks).
• Detail-oriented with a focus on data accuracy and integrity.

Education Qualifications:

• Bachelor's degree in Business Analytics, Data Science, or a related field. Master's degree in a relevant discipline is preferred.
• Professional certifications in Data Science or related fields are advantageous.
• Strong understanding of operational, financial, and technical concepts.
• Familiarity with data analytics and machine learning tools/platforms.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.