• Job Description

  Req#: 36969

  RH is seeking a strategic and experienced Director of Asset & Profit Protection to lead enterprise-wide initiatives that safeguard the integrity of our brand, people, and operations. This role is responsible for architecting and executing innovative strategies that mitigate risk, reduce loss, and drive regulatory compliance across all RH environments, including Retail Galleries, Hospitality, and Distribution Centers. As a key partner to cross-functional leadership, you will build a secure and resilient foundation that empowers RH to scale with confidence.

  YOUR RESPONSIBILITIES

  • Lead the vision, strategy, and execution of enterprise-wide Asset & Profit Protection initiatives that safeguard our people, brand, and business
  • Architect and implement forward-thinking solutions to reduce shrink, prevent theft and fraud, and ensure inventory integrity across all RH environments
  • Oversee high-level investigations involving internal misconduct, vendor fraud, and external threats, ensuring ethical, confidential and thorough resolution
  • Partner with internal stakeholders on employee relations and regulatory matters, including documentation, evidence management, and resolution planning
    Manage third-party security providers with an eye toward service, quality, and partnership
  • Develop dashboards, audits, and KPIs to monitor risk, identify trends, and bring transparency to vulnerabilities and empower leaders to act decisively and proactively
  • Influence the refinement of policies and processes to enhance compliance, safety, and operational integrity
  • Educate and engage field, regional, and distribution partners on loss prevention, risk awareness, and ethical decision-making
  • Stay ahead of emerging risks, such as organized retail crime, labor law changes, and cyber-related threats, and lead proactive mitigation efforts
  • Support physical security and brand protection for in-gallery and off-site events, ensuring every environment reflects our standards of excellence and preparedness

  OUR REQUIREMENTS

  • 8+ years of leadership in Asset, Loss, or Profit Protection, with experience in multi-site retail, luxury, or hospitality settings
  • Demonstrated success in leading high-impact investigations and designing risk strategies that protect people, property, and brand reputation\
  • Deep understanding of inventory accuracy, operational risk, and jurisdictional compliance
  • Strong analytical skills with the ability to translate data into actionable insights and influence executive decision-making
  • Executive presence and communication skills that inspire trust, clarity, and alignment across all levels
  • Knowledge of labor law, safety regulations, and brand protection best practices; LPQ or LPC certification preferred
  • Proficiency in Google Workspace and business intelligence tools

  
  PHYSICAL REQUIREMENTS

  • Based full-time at RH headquarters in Corte Madera, CA
  • Domestic and international travel is required based on business needs
  • Valid passport and legal authorization for international travel
  • Ability to navigate warehouse, retail, and hospitality environments, including prolonged standing, walking, or stair climbing
  • Occasional lifting or movement of equipment or materials
    

• About the company

  RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans and manufacturers in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. Our strategy to open new design galleries in every major market will unlock the value of our vast assortment, generating revenues of $5 to $6 billion in North America, with the long-term potential to become a $20 to $25 billion global brand.

Notice