• Job Description

  Req#: DIREC003269

  Bargaining Unit: Non Represented - Director

  Rate of Pay: DOE

  Summary
  The Director of Business Intelligence will support the team in the strategy, optimization, and reporting of new and ongoing initiatives. Provides a deep understanding of business intelligence, clinical and patient safety data, data analytics, and the ability to translate complex data into actionable insights. Partners with leadership and stakeholders to enrich our data infrastructure and develop innovative methods of measuring performance, leveraging data and analytics to drive quality data, clinical data, patient safety data, revenue, and increased efficiencies. Collaborates with cross-functional teams to harness the power of data to drive informed decisions and strategies and contributes to the organization's overall success.

  Essential Duties and Responsibilities

  Leadership and Team Management

  • Partner with leaders across the team to understand all clinical, quality, patient safety, and BI/Data needs to support strategy planning, new initiatives, and ongoing operations.
  • Leads and inspires a cross-functional team of data analysts and business intelligence professionals
  • Fosters a collaborative and innovative team culture, promoting continuous learning and development.
  • Provides guidance, mentorship, and support to team members, ensuring highperformance standards.
  • Develop and maintain complex queries and reports using Epic Clarity/Caboodle and other relevant BI tools.
  • Collaborate with the data governance team to ensure data quality, consistency, and accessibility.
  • Champion data governance initiatives by developing and implementing policies, procedures, and standards.
  • Stay up-to-date on the latest trends and best practices in healthcare data analytics and data governance.
  • Participate in the continuous improvement of the data warehouse and reporting infrastructure.
  • Effectively communicate complex data concepts to both technical and non-technical audiences.
  • Join with business stakeholders to understand their data needs and translate them into actionable insights through reporting and analytics.

  Strategic Planning

  • Collaborates with executive leadership to define and align the data strategy with overall business goals.
  • Develops and executes a roadmap for implementing business intelligence and analytics initiatives.

  Data Analysis and Insight Generation

  • Oversees the design, development, and execution of data analytics projects to extract valuable insights.
  • Utilizes statistical methods and data visualization techniques to present findings clearly and understandably to technical and non-technical stakeholders.
  • Drives the creation of dashboards and reports that enable stakeholders to make informed decisions.
  • Identifies data gaps from downstream and upstream source systems.
  • Develops operational & executive dashboards, reports, and tools to help monitor program growth and track the results of recommendations.
  • Completes ad hoc requests for data and reporting needs
  • Proficiency in SQL and data visualization tools (e.g., Tableau, Power BI).

  Data Governance and Quality

  • Establishes and enforces data governance policies and standards to ensure data accuracy, reliability, and security.
  • Collaborates with IT and other departments to maintain and enhance data quality across the organization.
  • Proactively identifies opportunities to improve structured data, data hygiene, and broader insights.
  • Partner with business stakeholders and IT teams to identify data governance needs and develop strategies to address them.
  • Collaborate in the creation and implementation of data governance policies, procedures and standards.
  • Define data quality metrics and monitor data quality through ongoing analysis and reporting.
  • Develop and maintain data dictionaries and glossaries to ensure consistent and accurate data definitions.
  • Participate in the design and development of data governance solutions and tools.
  • Conduct data lineage analysis to understand the origin, flow, and transformation of data.
  • Train and educate business users on data governance policies and best practices.
  • Stay up to date on industry trends and best practices in data governance.
  • Identify and document data risks and mitigation strategies.
  • Prepare reports and presentations on data governance initiatives and achievements.

  Cross-functional Collaboration

  • Works closely with key stakeholders, including but not limited to clinical areas, medical staff, finance, revenue cycle, operations, quality, marketing, and IT, to develop backend data sources that fuel reporting and query optimization.
  • Fosters a data-driven culture by promoting the use of data in decision-making processes throughout the organization.

  Technology Evaluation and Implementation

  • Stay current with emerging trends and technologies in business intelligence and data analytics.
  • Evaluate and recommend tools and platforms that enhance the organization's data capabilities.

  Demonstrates System Values in performance and behavior.

  Complies with System policies and procedures.

  Other duties as may be assigned.

  Qualifications
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Supervisory Responsibilities
  Carries out supervisory responsibility in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.

  Minimum Education/Experience
  Bachelor's Degree or Master's degree (in Finance, Accounting, Business, Data Science, Statistics, or a related field), or equivalent work experience and 5 or more years relevant experience

  Required Licenses/Certifications

  Required:

  • Advanced technical skills with the experience to use strategic thinking to create and transform complex analyses into actionable insights, and lead data-driven solutions that improve the patient and family experience
  • Self-motivated, independent problem solver who is highly analytical, experienced with data, and excited to drive results.
  • Strong analytical thinking and problem-solving skills
  • Strong communication and presentation skills, especially in conveying complex financial findings to non-technical stakeholders
  • In-depth knowledge of financial principles, accounting, and financial modeling
  • 5-7 years in business intelligence or analytical role supporting multiple stakeholders in a healthcare related field
  • Advanced reporting and analytics, including but not limited to building reports, dashboards, and improving data integration to improve insights
  • Experienced in reporting and dashboards, and working within ticketing systems.
  • Experience working with large data sets, mapping data sets with other joint tables, and running data queries and tables
  • Experience building efficient data pipelines
  • Exceptional written and oral communication skills.
  • Experience building presentations and presenting findings to executive audience
  • Experience managing and coaching direct reports
  • Experience leading people
  • Advanced SQL proficiency
  • Strong Excel proficiency
  • Analytics Design and Build
  • Process Improvement
  • Automation Development
  • KPI Design & Delivery
  • Executive Requirement Gathering
  • Familiarity with Healthcare Operational & Financial Metrics

  
  Preferred:

  • Experience in Business Intelligence function supporting Customer Support / Customer Experience
  • Experience with ticket field metric data
  • Familiarity with predictive analytics and segmentation techniques
  • Epic Clarity Certified
  • Epic Cogito Certified

• About the company

  The vision of Tahoe Forest Health System is simple: To Be the Best Mountain Community Health System in the Nation. Tahoe Forest Health System includes Tahoe Forest Hospital in Truckee, CA and Incline Village Community Hospital in Incline Village, NV. ...

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