• Job Description

  Req#: Req1269965
  Director – Commercial Direct | S3| Corporate and Commercial

  Country: United Kingdom

  Interested in part-time, job-share or flexible working? We want to talk to you!

  Join our community.

  Commercial Direct provides centralised relationship management to a large portfolio of active Corporate & Commercial Banking (CCB) clients. Most of the team are based in Liverpool and Glasgow.

  You’ll be joining the team at Director level to contribute to our business growth, client satisfaction, people development, and risk management objectives. You’ll do this through a combination of delivering through others; you’ll be leading and managing a team of S2 Relationship Managers, and your own business development, new-to-bank origination and high value relationship management contribution as an individual.

  As a leader within Commercial Direct you’ll treat every colleague as a valued individual, monitor performance and development, and actively collaborate as a team to achieve our goals. Working closely with the Head, Commercial Direct (to whom you’ll report) you’ll contribute to the delivery of CCB’s strategy, looking to grow Santander’s brand & market share within the SME market.

  Within Commercial Direct we collaborate closely, utilising the best digital channels and data-led insight, to ensure our clients and prospects receive outstanding service – your support will directly contribute to the success and prosperity of these UK businesses.

  It’s therefore essential that you’re passionate, driven, and enthusiastic – you must be willing to take on a challenge and make a difference within an agile environment.

  The difference you’ll make:

  • Coaching and motivating your team to be the best they can be, in achieving their own personal development goals alongside our ambitious objectives here in Commercial Direct
  • Driving customer loyalty through the delivery of outstanding and proactive client support at an individual and team level
  • Demonstrating superb business development, sales, and origination skills – taking responsibility for coaching and developing these skills in colleagues within your team and across Commercial Direct
  • Contributing to our highly dynamic and collaborative working environment, being a role model in building a positive, open, diverse, and inclusive culture
  • Driving our continuous improvement agenda, demonstrating proactivity and initiative to ensure our proposition continually evolves for the benefit of our customers and colleagues
  • Retaining personal accountability for, and oversight of, your team’s risk performance across AML, operational, conduct, and regulatory risk expectations

  What you’ll bring:

  • Business development / sales / origination experience
  • Experience in a client-facing environment (b2b ideal)

  It would also be nice for you to have:

  • Experience of relationship / portfolio management within a b2b environment
  • Corporate and commercial banking experience
  • People management and leadership skills
  • Highly developed communication, interpersonal, negotiation, and influencing skills

  What else you need to know:

  We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

  By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.

  
  Our preferred location for this role is Liverpool and current expectation is at least 2 days in an office every week. We would also encourage you to apply if you are within a reasonable travel distance of Glasgow.

  If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

  Inclusion

  At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

  
  How we’ll reward you.

  As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

  • Eligible for a discretionary performance-related annual bonus

  • We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
  • 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
  • £6,000 car allowance per year
  • Company funded individual private medical insurance
  • Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
  • Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
  • Share in Santander’s success by investing in our share plans

  What to do next:

  If this sounds like a role you’re interested in, then please apply.

  If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

• About the company

  Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.

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