• Job Description

  Req#: 3265

  Competition Number: 2022-3265

  Applications will be accepted until 2359hrs on 17/11/2023.

  Posting Details:

  This posting is for one permanent position.

  Salary Information: $155,644.58 - $165,612.72 annually. (2018 rates of pay)

  All applications must be received on time and through the online application system. Applicants are required to upload their cover letter and resume in addition to the candidate profile. The cover letter should clearly outline your qualifications for this position.

  More information about our hiring process can be found on the website under the Hiring Process menu.

  Job Information

  Directorate: Strategy & Communications	Section: Corporate Communications
  Pay Group: Director	Job Code: 10098742

  Work Location: Central – 474 Elgin Street

  Supervisor’s Title: Executive Director Strategy & Communications

  Effective Date: May 3, 2022

  Overall Purpose

  • Reporting to the Executive Director Strategy & Communications, the Director Corporate Communications is responsible for establishing and overseeing corporate communications plans and projects to support the strategic development of the organization, leading the Corporate Communications, Visual Operations, and Media Relations Sections, its staff, contractors, and programs to ensure the services and programs of the organization meet the needs of the diverse community and the organization.
  • Assist, advise and support Executive Command on all aspects of corporate communications, media relations, content marketing issues management and coordination with the Ottawa Police Services Board.
    

  Major Responsibilities

  Lead and directs the activities of the Corporate Communications, Visual Operations, and Media Relations:

  • Oversee and manage Section Leaders.
  • Review program goals and objectives annually to ensure fulfillment and alignment with corporate goals and objectives.
  • Work with the Director of Finance to establish and maintain an effective financial management system for Directorate.
  • All Directors are accountable for the development, monitoring, and reporting of financial resources including all overtime in their section as per the Overtime Management Policy.
  • Authorize all administrative purchases and payments made on behalf of the sections’ budgets.

  Specific responsibilities for Corporate Communications include:

  • Oversee the development of a long-term plan to cultivate, at all levels of the OPS, strong corporate communications internally and externally.
  • Oversee the development and implementation of the communication program (including a digital strategy and social media plan) of the Ottawa Police.
  • Oversee the development of clear and coherent practices, procedures and guidelines for ongoing corporate communications that works directly with communities and police personnel including Executive Command to ensure services are delivered in a professional, timely and effective manner.
  • Evaluation of Corporate Communications initiatives.
  • Work with community groups, stakeholders, and the Police Service on strategic and business planning issues.
  • Ensure the development and implementation of an approved system for capturing and evaluating information in a timely manner.
  • Ensure measurement and assessment tools and programs are in place that provides objective information on the quality and effectiveness of communications programs and initiatives.
  • Review goals and objectives relative to corporate communications initiatives on an annual basis to ensure that they are appropriate and measurable, and to recommend any adjustments.
    

  Major Responsibilities (continued)

  Specific responsibilities for Visual Operations include:

  • Oversee the development of a long-term digital strategy, content marketing and corporate identity / branding plan.
  • Oversee execution of content marketing initiatives, projects, and collateral production to verify marketing objectives are achieved.
  • Oversee the establishment and implementation of corporate identity standards and brand / style guidelines.

  Specific responsibilities for Media Relations include:

  • Oversee the development of a long-term plan to cultivate, at all levels of the OPS, strong relationships with the media.
  • Oversee the development of clear and coherent practices, procedures, and guidelines for responding to social media, the media, and media related issues.
  • Oversee the development of a proactive social media and media relations program.
  • Oversee the organization’s response to major, critical, or controversial issues, to ensure that the integrity and reputation of the OPS is protected and preserved.
  • Ensure the provision of high-quality communications materials as required for executive command senior management or members of the OPS.
  • Review, coordinate and provide advice on reports to the Ottawa Police Service Board.
  • Ensure measurement and assessment tools and programs are in place that provides objective information on the quality and effectiveness of media relations programs and initiatives.
  • Establish and maintain contacts with media relations peers in other police services across Canada to keep informed of emerging best practices, technological innovations, and cross-service issues.

  Major Responsibilities (continued)

  Assist, advise and support Executive Command on all aspects of corporate communications, media relations, content marketing issues management and coordination with the Ottawa Police Services Board.

  • Ensure strategic communications are planned and executed to align with outcomes of enhancing public trust, duty of care internally and externally and to further evolve aspects of community safety and well-being (CSWB) by adopting and including community co-design/co-production as part of all aspects of planning and delivery.
  • Ensure Equity, Diversity, and Inclusion (EDI) principles and approaches are incorporated in all communications by leveraging the Service’s EDI & Engagement Lens to ensure an inclusive approach to communications.
    

  Statement of Required Qualifications

  Education

  • Four (4) year University Degree in Communications, Public Relations, Public Administration, Social Sciences, Business, or other relevant discipline.
  • Experience and formal training combined may substitute for stipulated education requirements.

  
  Experience

  Minimum eight (8) years progressively more responsible experience including:

  • Five years (5) Communications, Public Relations, or Media Relations experience in a leadership role.
  • Strategic program development and implementation.
  • Experience in policy and process development.
  • Developing business plans, project proposals and budgets with respect to Corporate Communications and / or related initiatives.
  • Experience preparing professional reports for presentation to Senior Management / Board of Directors.

  Language

  • English – fluency in oral, reading, and writing.
    

  Certifications and Licences

  • N / A

  In service Training

  The following mandatory training and education is provided to all civilian Directors of the OPS:

  • Supervisor Health & Safety.
  • Respectful Workplace.
  • Harassment & Violence in the Workplace.
  • Accessibility for Ontarians with Disabilities Act (AODA).
  • Road to Mental Health Readiness (R2MR).
  • Equity, Diversity, and Inclusion (EDI).
    

  Job Knowledge

  Working knowledge of:

  • The Organization’s Mission, Vision, and Values and business strategy.
  • Policing issues and trends.
  • Police Services Board Governance
  • Best practises and industry trends in corporate communications.
  • Municipal and provincial government environment.
  • Public and private community development information and funding sources.
  • Excellent knowledge of the community including emerging political, social and diversity issues.
    

  OPS Competencies

  Competency	Level	Competency	Level
  Communication	4	Leadership	1
  Teamwork	3	Planning & Organizing	3
  Adaptability	3	Resource & Fiscal Management	3
  Service Orientation	3	Organizational & Environmental Awareness	2
  Network & Relationship Building	4	Strategic Thinking	3
  Problem Solving	4

  Hours of Work

  Monday to Friday day shift schedule

  Effort and Working Conditions

  • Work is performed in a standard office environment with minimal adverse working conditions.
  • Occasional travel between OPS sites is required.
    

  Desired Qualifications

  • Oral, reading, writing fluency in French or other languages.
  • Solid understanding of the organization structure, policies, and practices.

  Additional Competition Information:

  We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

  Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

  The Ottawa Police Service promotes the principles of diversity and inclusion. We provide accommodation during all parts of the hiring process as required. Applicants need to make their needs known if contacted to proceed to the selection process. Accessible formats and communication supports are available upon request.

  Additional information about our hiring process can be found on the recruiting website.

  Please direct any questions to CivilianStaffing@ottawapolice.ca.

• About the company

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