This job is now closed
Job Description
- Req#: 115263
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Competitive salary and benefits package
- Opportunity for career growth and advancement
- Work-from-home flexibility
- Chance to be at the forefront of healthcare technology innovation
- Collaborative work environment
- Impactful work that improves healthcare outcomes
What to Expect (Job Responsibilities):
- Shape and implement a customer engagement model to drive customer satisfaction, retention, and growth
- Analyze and communicate customer health metrics to address churn risk and utilization
- Lead and develop a team of customer success managers
- Collaborate with cross-functional teams to ensure customer success
- Establish executive-level relationships with customers and participate in customer meetings
What is Required (Qualifications):
- 3+ years of experience in a customer success leadership role
- Proven results in a customer success leadership role
- Experience in an enterprise SaaS business is desirable
- Excellent communication and problem-solving skills
- Ability to travel up to 20% to customer sites and/or headquarters
How to Stand Out (Preferred Qualifications):
- Experience in healthcare industry
#HealthcareTechnology #CustomerSuccess #CareerGrowth #WorkFromHome #CollaborativeEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Learn why over half of U.S. healthcare organizations have chosen HealthStream as their partner for improving clinical and business outcomes.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.