There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

In this critical and high-profile role, the Director of Cyber Intelligence will work tirelessly across organizations both inside and out, to make sense of the cyber threat landscape and making actionable sense of it; ultimately you will ensure United is doing everything possible to improve the security posture of United Airlines by keeping our customers and employees safe, as well as helping secure the connected aviation ecosystem from real world threats.

You will be tasked with the exciting opportunity to operate a world-class cyber intelligence team, with a people first mentality, followed by developing and scaling processes that work in harmony to create an automated wing to wing, Intelligence-Driven Detection and Response program. A focus towards efficiency, integration, and automation will be critical to operate at scale. Additionally, you will be responsible for defining and developing a metrics program to track the maturity, evolution, and health of the program overtime.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

● Bachelor’s degree in computer engineering or in a STEM major (Science,

Technology, Engineering, or Math).

● Minimum of 8 years of relevant experience.

● Considerable background and experience in cyber intelligence at the enterprise level and is charismatic, articulate, and a born diplomat.

● Expert level understanding of all aspects of the interconnected Intel-Detect-Analyze-Respond ecosystem to include Nation State Adversaries, Cyber Criminals, Hacktivists, Deep and Dark Web, Communication, War Gaming, Collection/Storage/Analysis/Dissemination of Intel, Threat Hunting, Detection Technologies, Incident Response, Attack Lifecycles, Malware Analysis, and much more are required.

● Track record of working relentlessly to achieve your goals and realize that defending a network is not a 9-5 job.

● Aware that leading a cyber intelligence team may involve nontraditional working hours and this role and the entire team is ‘always on-call.’

● Comfortable working at all levels of the organization; having polish and able to interact and influence the C-suite will be critical.

● Passionate about cybersecurity and technology and following current trends.

● Both a doer and a leader who can operate at a granular level on cyber security matters, who gets in the details, but can also raise up and work across the highest levels in the organization.

● Decisive. You can make critical command decisions in seconds, sometimes with limited information.

● Agile and able to adapt at a moment’s notice.

● Superior communication skills with an affinity to advocate for and drive organizational change.

● Uncompromising in your desire to build and lead a world class team.

● Highly emotionally intelligent, possessing the ability to adjust your style to meet the needs of the situation.

● Demonstrated a high sense of urgency with strong pragmatic problem-solving skills and the ability to identify, analyze, and resolve problems.

● Developed/executed roadmaps for all high priority cybersecurity initiatives and lead cross-functional execution to drive initiatives to completion.

● Successfully prevented, managed, and mitigated cybersecurity events and incidents at all levels and cross functionally preferably in large and complex business environments.

● Demonstrated ability to develop and communicate cyber threat reporting for diverse audiences up to and including the C-suite.

● Collaborated with executives to manage cybersecurity programs, intelligence, incident response and other activities.

● Coached and mentored individuals and leaders at multiple levels, demonstrating tangible results and growth in your people.

● Achieved objectives by contributing information and recommendations to strategic plans, identifying trends, and driving change.

● Built relationships with stakeholders across all levels and all parts of the organization.

● Worked with law enforcement, regulators, lawyers and/or other external organizations.

● Represented an enterprise in industry intelligence sharing groups and meetings such as Aviation-ISAC, Retail & Hospitality-ISAC, FBI, DHS, TSA, and others.

How we work

● Casual, collaborative, agile environment which embraces and operates under our shared principles.

● Complete transparency with open, honest discussions about our progress and capabilities.

● Close working relationship between executive stakeholders and both our technology, business operations, legal, physical security, and cybersecurity teams.

● Lean enabling process that focuses on putting our application, product, technology, and security teams in the best position to success together.

● Invest in our people and technology; hiring the best talent and giving them a chance to meaningfully contribute to making United the best airline in the history of aviation.

Salary: The salary for this position is $157,725.00 to $231,330.00 dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.

Other Comp: Bonus eligible: Yes

Benefits: At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holiday, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.