• Job Description

  Req#: 12938

  General information

  Career area

  Deposits Operations

  Country

  United States

  Work Location(s)

  601 S. Tryon Street, NC

  State

  North Carolina

  City

  Charlotte

  Remote?

  No

  Ref #

  18705

  Posted Date

  Tuesday, October 29, 2024

  Working time

  Full time

  Ally and Your Career

  Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

  
  

  Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

  The Opportunity

  Reporting to the Senior Director of Deposit Operations Strategy & Support, the Director of Strategy Support Deposit Operations will be responsible for leading Deposit Operations routines as well as tracking items through Invest & Deposits ‘I&D’ Governance routines with the I+D Product and Strategy team, partnering with Deposit Operations Leadership, Finance, and I+D business support teams (Technology BILD, Digital & Architecture) for business, strategic, and financial planning. In this role, you will be responsible for supervising financial business impacts associated with the full Deposit Operations organization in collaboration with Finance and Deposit Operations senior leadership teams. You will also develop and circulate broad employee facing announcements and internal only communications. To be successful, this role requires trust, collaboration, understanding of business operations and objectives, strategic thinking, initiative, innovation, and an ability to lead change through influence.

  
  

  At this time, Ally will not sponsor a new applicant for employment authorization for this position
  

  The Work Itself

  • Bring excellent interpersonal and communication skills (personal, written and presentation) and work cross-functionally with business and support partners
  • Ownership of end-to-end creation of materials for DO management routines and input as required for DO as it relates to the broader I+D team (MBR, Objective setting, Engagement, Strategic + Financial Planning etc.)
  • Collaborate with peers and demonstrate partnership through standard methodology and best practice sharing
  • Partner with the I+D Product and Strategy team to shepherd topics through DO governance routines as appropriate
  • Serve as primary point of contact between Deposit Operations and key partner groups including Finance, HR, Learning & Development, Business Line Risk, and Invest+Deposits business support teams to name a few
  • Partner with key stakeholders to support financial forecast inputs, budget tracking, business cases, and funding requests
  • Oversee associate onboarding, transfers, offboarding, and headcount tracking
  • Ownership of employee-facing communication for Deposit Operations, both routine and ad hoc
  • Identify problem areas, capture key action items, and drive issues to resolution as required; escalate when necessary
  • Drive continuous process improvement; consistently push for efficiency gains
  • Be a culture leader for Deposit Operations, deepening and broadening the existing framework, leading cross divisional team with clearly defined roles to deepen the culture in Deposit Operations with core team and support partners
  • Bring focus on DE&I, partnering with Financial and Social Inclusion

  The Skills You Bring

  • 7+ years of demonstrated experience in Operational project management with an emphasis on corporate strategy
  • Vendor Management experience required
  • Demonstrable experience in risk management and governance programs (e.g. key risk indicators, self-assessments, etc.) and their relevance/applicability across business operations highly recommended
  • Project Management Professional Certification (PMP) strongly preferred
  • Lean Six Sigma Training strongly preferred
  • Excellent interpersonal and communication skills / Strong ability to cross-functional at all levels of the organization to get results
  • Balance of critical thinking, operations, and risk mentality
  • Proven ability to lead large groups of individuals and gather consensus in a highly matrixed organization.
  • Experience in proactively developing and leading strategic partnerships with internal and external partners and executive collaborators
  • Strong critical thinking skills: ability to work with sophisticated concepts
  • Must be meticulous and analytical in nature

  How We'll Have Your Back

  Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

  Who We Are:

  Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

  Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

  We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

  Base Pay Range : $125000 - $190000 USD

  An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

  Incentive Compensation: This position is eligible to participate in our annual incentive plan.

• About the company

  Ally Financial is a bank holding company organized in Delaware and headquartered in Detroit, Michigan.

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