Job Description

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection.

At Nordstrom, providing great customer service goes beyond the selling floor. It takes a team of individuals with a variety of talents and skills to continuously improve service and our results. At our Seattle Headquarters, we work in partnership with other areas of the Company to support our frontline salespeople and customers. When you join Nordstrom, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.

As a key member of the Internal Audit leadership team, you will be responsible for leading and executing the company’s Operational, Financial and Compliance Audits. This role will provide significant input to the development of the operational audit plan, manage operational audits, and support the operational audit team.

The ideal candidate will have strong operational audit expertise, experience managing complexity, and strategic resource planning to deliver impactful audits in an efficient way; strong people management experience building high-performing teams; excellent communication skills, with the ability to build and maintain strong relationships with senior business leaders across the organization to influence the overall program; a results focus and commitment to providing outstanding customer service every-day.

Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. To that effect, this role leads advanced-level internal auditing work which involves managing projects focusing on Operational, Financial and Compliance risks across Nordstrom’s Retail and Credit Services teams. The Director also works with the VP, Internal Audit to support the Company’s Enterprise Risk Management program by facilitating executive meetings to learn/document company risks, review information to support risk mitigation plans and prepare reports on the program for management and the Audit & Finance Committee. The Director leverages external and internal resources to maintain a risk assessment used for developing internal audit plans; emphasis on a risk-based approach designed to assist management in the attainment of their objectives and strategies. The Director provides development coaching and supervision to ~4 direct reports, partners with Technology and Business Intelligence Audit leaders to supplement team expertise and provides managerial and technical supervision to internal auditing teams conducting projects in the areas of the director’s responsibility. The Director maintains the Internal Audit Department operating guidelines in accordance with The IIA’s International Standards for the Professional Practice of Internal Auditing (Standards) and actively manages awareness and training programs to ensure team compliance with the standards. The Director works independently under general direction with extensive latitude for initiative and independent judgment.

This position is offered as a hybrid role in the Seattle, WA area. You must be willing to work in office at the Nordstrom Hub a minimum of 3 days/week in order to be considered for this position.

A day in the life…

• Plans, organizes, directs, and monitors operational audit resources and activities, including hiring, coaching, training, and evaluating staff, and taking effective actions on performance matters.
• Manages the identification and evaluation of the department audit risk assessment and provides input to the development of a risk-based annual internal audit plan.
• Develops audit department procedures and requirements to utilize resources efficiently and effectively while maintaining compliance with internal auditing standards.
• Manages the performance of audit procedures, including evaluating control design and operating effectiveness, identifying and defining issues, assessing risks/impacts, and developing recommendations.
• Effectively communicates the results of audits via written reports and oral presentations to management, gains alignment on action plans with auditee, and prepares updates on audits for the Audit & Finance Committee.
• Actively manages the Management Action Plans (MAPs) to ensure prior audit findings are properly addressed on the timely basis and support the VP of Internal Audit with reporting to the Audit and Finance Committee.
• Builds and maintains productive team-oriented client, staff, and management relationships through individual contacts and group meetings.
• Pursues professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.
• In this high visibility role, the audit Director will represent Internal Audit on management requests and Company project teams, at management and board meetings, and with external organizations.
• Facilitates discussions with management on risks and mitigation activities as part of the Company’s Enterprise Risk Management Program.
• Performs related work as assigned by the chief audit executive.

You own this if you have…

• Certified Internal Auditor (CIA) or Certified Public Accountant (CPA).
• Minimum of 10 years of full-time experience in internal auditing, operations, accounting, public accounting, or business advisory, including five years supervisory or management experience.
• Public accounting and/or Retail experience required.
• Possess a strong executive presence and communication skills with experience presenting to Senior Executives and/or the Audit Committee of the Board of Directors a plus.
• Knowledge of the international Professional Practice Framework and contemporary audit techniques.
• Extensive knowledge of and skill in applying internal auditing principles, practices, and documentation.
• Knowledge of management information systems terminology, concepts, and practices, including but not limited to applicable reporting, disclosure, and general information system controls.
• Skill evaluating data to support audit conclusions.

#LI-CH1

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We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.