Compass Group North America
DIRECTOR OF DIGITAL STRATEGY - REMOTE
This job is now closed
Job Description
- Req#: 1271481
- Manage technology and business initiatives across numerous venues in the Western division, collaborating with senior leadership and executive management to devise technology strategies that align with organizational goals
- Provide strategic guidance and input for critical planning and IT roadmap creation, vetting potential additions and expansions to technology solutions to maintain consistency across the portfolio
- Serve as a technical domain expert for operations personnel, applying business intuition to execute the desired client experience and devising innovative technical solutions that meet operational needs considering budgetary and infrastructure constraints
- Lead strategic relationships with key business partners including management, vendors, and other technology resources, encouraging collaboration and facilitating achievement of common goals in a timely manner
- Develop business case rationalizations, cost-benefits and feasibility analysis
- Apply impact analysis documentation on installations, upgrades and deployments
- Direct Project Manager(s) in development of detailed project plans for technology implementations
- Escalate IT problems and major incidents to ensure minimal impact to operations
- Submit a summary of venue activity on a bi-weekly basis to Operations leaders
- Nurture innovation by identifying venues suited for emerging technology pilots
- Act as an escalation contact for Operations Teams on all technology needs
- Establish strong working relationships with internal IT departments, inclusive of Security and Networking, Systems Infrastructure and Field Support
- Minimum Education & Experience: BS Degree
- BS in Management Information Systems, Hospitality Management, or equivalent preferred
- Work Experience: 5-7 yrs. working with both application systems and infrastructure
- Experience in multiple account management in a technical field
- Superb communication skills, both written and verbal, at all levels of the business
- Proficiency in project management principles and standard methodologies
- Project Management certification a plus
- Technical knowledge: Microsoft tech stack, LAN/WAN (Cisco, Fortinet), Cloud services (AWS, Azure), POS (Clover, Oracle Micros, and Square), and Credit Card Payment ecosystem
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Salary: $140,000 - 160,000
Compass Digital is the innovation company within Compass Group, creating cutting-edge digital retail experiences for universities, hospitals, corporate offices, sports and entertainment venues, and beyond. Healthcare Digital is a division of Compass Digital that focuses on the future of healthcare technology and innovation, working directly with associates and customers to accelerate technology innovation and digital transformation within Compass Group’s healthcare sectors.
We are a diverse team of inventive problem solvers focused on creating new solutions rooted in the user’s actual needs. We design products and services to create experiences that improve the lives of our users. We believe in the power of ‘What If?’ and combining creative people with different talents to make a dent in the world. Solving complex problems is not work, it’s fun and we are all here to dream up the most engaging solutions in the world, with the smartest people we know.
Compass Group is the leading foodservice management and support services company with $17 billion in revenue in 2017. In 2020 and 2021, Compass Group was named one of Forbes’ Best Employers for Diversity, Best Employers for Women, and was named one of the World’s Most Admired Companies by Fortune as well as being ranked #1 by Food Management’s Top 50 in 2020.Job Summary:
The Director of Digital Strategy ensures that each venue in their division has the appropriate technology solutions and support in place for successful operations.
Primary activities include collaborating with Division venues on a regular basis to ensure that current and future technology solutions meet requirements and expectations. This position requires up to 30% travel.
Job Responsibilities:
Job Qualifications:Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Digital maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Req ID: 1271481
Compass Digital
Michelle Lombardozzi
About the company
We are Canada’s leading foodservice and support services company. We set the standard for foodservice and support services with over 24,000 associates...