• Job Description

  Req#: 5001040045406

  Posting Close Date

  May 31, 2024

  Location of Position

  Administration - Ops Complex-BLDA

  Pay Range

  Hiring Range: $173,929 - $212,579 annually
  Pay Range: $148,657 - $237,851 annually

  Additional Locations

  Onsite or Hybrid

  Salary/Hourly

  Salaried

  Position Requirements

  This position offers a hybrid schedule working a minimum of two days in the office at the Denver Water Administration Building, 1600 W. 12th Avenue Denver, CO 80204

  Minimum Requirements

  Education and Experience

  • Bachelor’s Degree from an accredited college or university in Computer Science or a related field. Master’s degree preferred.
  • Minimum 10 years of related work experience and 5 years supervisory experience. Additional experience or demonstrated understanding of utility operations, manufacturing or a non-IT area preferred.
  • Any equivalent combination of certifications, education, or experience that provides the required skills, knowledge, and abilities for the position.

  Licenses, Registration, and Certifications

  • Must complete required HIPAA training within the first 6 months of hire.
  • Must possess and maintain a valid Class ‘R’ Colorado driver’s license and have a satisfactory driving record.
  • Project Management Professional (PMP) Certification from the Project Management Institute (preferred).

  Job Description

  Position Summary

  Leads the Information Technology team at Denver Water. With other stakeholders from across the business, responsible for providing leadership and strategic vision across diverse teams that support enterprise IT hardware, software, and services at Denver Water. Plans, directs, and oversees implementation of that strategy, including leading staff and contractors, managing budgets and schedules, and ensuring optimal business value for all IT services.

  Essential Duties and Responsibilities

  • Above all, ensure that basic software and hardware needed by the majority of employees are easy to use, have maximum uptime, work anywhere, and are secure.
  • Provide strategic leadership and oversight of daily activities for Denver Water’s Information Technology team including, but not limited to: business technology applications, IT infrastructure (including data centers), industrial control systems (including process control/SCADA), business intelligence and data analytics, network services, IT project management, data management, client support services, software procurement and maintenance, technology innovation and research, hardware procurement and maintenance, and software licensing with associated tracking/reporting.
  • Develop, maintain, and implement a technology road map that supports Denver Water’s strategic plan.
  • Oversee IT disaster recovery and business continuity.
  • Work closely with Director of Information Security, Director of Emergency Management, and Chief Administrative Officer (CAO) to safeguard virtual and physical assets.
  • Act as a consultant to the Enterprise Project Management Office and executive team as they evaluate business needs and set strategy for technology systems.
  • Provide strategic direction regarding infrastructure and hardware solutions that provide redundancy, data security, are cost-effective, and leverage cloud-hosted applications where appropriate.
  • Provide strategic direction to, coordinate activities of, develop, mentor and coach staff.
  • Create and nurture a culture of customer service that includes excellent internal partnerships, simplifies delivery of IT services to the organization, delivers what the business needs to do its job and always keeps the end customer in mind (water customer).
  • Negotiate and administer vendor, outsourcing and consultant contracts and service agreements.
  • Establish IT governance, including policies, procedures, quality standards and work methods, to ensure effective implementation of IT services.
  • Develop and manage the budget for all IT services, software, and hardware.
  • Support the organization’s risk management program by using sound risk management theories (e.g. vulnerability assessments, HIRA, THIRA) to identify and mitigate relevant risks.
  • Provide periodic updates to the executive team and Board.
  • Perform related work as required.

  Skills/Competencies

  • Demonstrates servant leadership, courageous empowerment, and ability to recognize and develop individual talent and effective teams.
  • Strong customer service skills with experience obtaining and applying customer feedback.
  • Ability to form effective relationships, based on trust and respect, and maximize them for mutual benefit.
  • Ability to analyze complex scenarios, making data-driven decisions to establish a clear vision for IT, then translate it into a clear and effective strategic plan.
  • Ability to stay current with, analyze, and apply practical IT technology, machine learning, automation, or artificial intelligence to improve operations, efficiency, or safety.
  • Experience with IT research and development or a demonstrated commitment to fail-forward innovation and identification of technology solutions that yield a measurable return on investment.
  • Understanding of IT governance and experience with its application to guide users and IT staff in successful implementation of technology.
  • Conceptual, creative, problem-solving, and critical thinking skills.
  • Risk analysis and risk-based decision-making skills.
  • Excellent verbal and written communication skills, including the ability to translate complicated concepts and technical language into lay terms.
  • Experience with disaster recovery, COOP, cyber and other emergency management principles.
  • Knowledge of operations outside of IT.
  • Strong financial skills, including the ability to evaluate technology options against business needs, balancing value, and limited resources.
  • Recognizes when and why change-management strategies are needed and has demonstrated experience applying them (directly or through others).
  • Ability to negotiate, influence, facilitate, advocate, and market new ideas.
  • High emotional intelligence.
  • Demonstrates a commitment to diversity, equity, and inclusion.

  About Denver Water

  Denver Water is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

  Applications will be accepted until a sufficient number is received. Denver Water reserves the right to either close or extend a posting.

  Denver Water proudly serves high-quality water and promotes its efficient use to 1.5 million people in the city of Denver and many surrounding suburbs. Denver Water aspires to be the best water utility in the nation. The organization is a responsible steward of the resources, assets, and natural environment entrusted to us to provide a high-quality water supply, a resilient and reliable system, and excellent customer service.

  Denver Water offers excellent benefits that include a pension plan, 401K Plan with a 3% match, 457 Deferred Compensation Plan, Health and Dental coverage, Life Insurance, and Paid Time Off. A background check will be conducted to verify the information submitted on the application. Please be sure that all information on the application is correct and complete, do not say ""see resume"". If the application is not fully completed, we (Denver Water), will not accept your application.

  We are committed to the health and well-being of our employees. Smoking, including e-cigarettes, is prohibited on all Denver Water property.

  An offer of employment may be contingent upon satisfactory results of a post-offer drug test and alcohol. Denver Water tests for the following: amphetamines, cocaine, marijuana (THC), opiates, and phencyclidine (PCP). A strength test may also be conducted due to the physical requirements of the position. If the position is deemed safety-sensitive or requires a CDL you will be placed on the random drug and alcohol testing list which means you may be tested if your name is selected while employed at Denver Water.

  Denver Water is an Equal Opportunity Employer. We are dedicated to building a culturally diverse workforce. We encourage applications from women, People of Color, veterans, and people with disabilities.

  Anthony Harper

  1600 W. 12th Ave.

  Denver, CO. 80204-3412

  anthony.harper@denverwater.org

  EOE/MF

• About the company

  Denver Water proudly serves high-quality water and promotes its efficient use to 1.5 million people in the city of Denver and many surrounding suburbs. Established in 1918, the utility is a public agency funded by water rates and new tap fees, not taxe...

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