Additional Information: This hotel is owned and operated by an independent franchisee, PCH Hotels and Resorts INC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000213
Salary + Bonus
Department: Property Leadership
Location: Renaissance Mobile Riverview Plaza Hotel (64 S Water St, Mobile, AL 36602)
Division: PCH Hotels & Resorts INC
Hours Per Week: TBD

Job Description
Director of Event Operations

We, the Renaissance Mobile Riverview Plaza Hotel, are seeking a dynamic and resourceful Director of Event Operations to lead our events team and elevate our renowned galas, weddings, conferences, and corporate gatherings. You will be the driving force behind unforgettable guest experiences and operational excellence. The Renaissance Mobile Riverview Plaza Hotel is Mobile’s premier downtown convention hotel hosting a wide array of corporate and social events throughout the year in over 44,000 feet of meeting and event spaces.

What will you do?

Strategic Leadership:

Oversee and coordinate all aspects of event planning and operations, ensuring seamless execution and guest satisfaction.
Develop and implement innovative strategies to enhance the guest experience while meeting financial objectives.

Team Management:

Lead, train, and inspire the events and banquet staff, fostering a collaborative and high-performing environment.
Build and maintain strong relationships with internal departments to ensure flawless communication and event delivery.

Client Engagement:

Collaborate with clients to design bespoke event layouts and setups, ensuring their visions are brought to life.
Act as the main point of contact for high-profile events, resolving any concerns with professionalism and efficiency.

Financial Oversight:

Manage event budgets, track expenditures, and implement cost-effective measures to maintain profitability.
Conduct regular forecasting and financial reporting to align with organizational goals.

Operational Excellence:

Ensure compliance with safety, health, and sanitation regulations for all events.
Continuously evaluate event procedures and workflows, recommending improvements for greater efficiency and impact.

About You

Experience:

Minimum of 5 years of experience in event operations, banquet management, or a comparable leadership role.
Must be available to work flexible hours
Proven experience in upscale hospitality, banquet management, or event operations within a similar-sized property.
Strong organizational skills and an unparalleled attention to detail.
A warm, approachable personality that inspires staff and ensures every guest feels valued.

Education:

Bachelor’s degree in hospitality management, Business Administration, or a related field preferred.

Key Competencies:

Excellent communication and interpersonal skills.
Strong problem-solving abilities and adaptability under pressure.
Proficient in Marriott Software’s Systems and Microsoft Office Suite

What’s In It for You?

Relocation Assistance offered.
Competitive salary and comprehensive benefits package, including:
Generous PTO
401(k) with matching
Medical, dental, and vision insurance
Employee assistance program
Exclusive discounts on hotels, restaurants, and more.
Opportunities for career advancement and professional development.

About Us

At the Renaissance Mobile Riverview Plaza Hotel, we are committed to creating memorable moments for our guests while fostering an inclusive and innovative workplace for our associates. With our prime location and commitment to excellence, we deliver unparalleled hospitality and event experiences.

Awards & Recognition:

AAA Diamond Award – Auburn Marriott Opelika Resort & Spa at Grand National

AAA Diamond Award – Grand Hotel Marriott Golf Club, Resort & Spa/Grand Dining Room

AAA Diamond Award – Renaissance Riverview Plaza

AAA Diamond Award – The Battle House/Trellis Room

AAA Diamond Award – Renaissance Montgomery Hotel & Spa

AAA Diamond Award – Renaissance Ross Bridge Golf Resort & Spa

AAA Diamond Award – Marriott Shoals Hotel & Spa

2023 J.W. Marriott, Jr. Guest Experience Award

2021 J.W. Marriott, Jr. Guest Experience Award

2018 Operational Excellence Award PCH Hotels & Resorts Marriott

Take the next step in your career journey and become part of a team where your creativity and leadership will truly make a difference. Join an award-winning organization and contribute to a dynamic culture that fosters growth, innovation, and success. Your skills will help shape the future—are you ready to make an impact?

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The salary range for this position is $70,000 to $80,000 annually.

This company is an equal opportunity employer.

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