• Job Description

  Req#: 2024-10949

  **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .

  This position can be located at our Billings, MT, Sioux Falls, SD, Boise, ID, Chandler AZ, Omaha, NE, Bend and Portland, OR branch.

  What’s Important to You

  We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

  • Accrue and use your paid time off (PTO) immediately – no waiting period – plus paid federal holidays in addition to PTO.
  • To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off.
  • Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one.
  • The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve, and why we want YOU to be a part of it.

  We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

  SUMMARY

  The Director of Fraud Risk Management is responsible for the leadership and management necessary for implementing the fraud risk strategy for the organization. This role reports to the Chief Risk Officer and ensures an appropriate structure exists to support the operations of the business units while protecting the institution. The Director of Fraud Risk Management is responsible for developing tools, practices, policies, and procedures for implementing effective fraud prevention strategies. In addition, analyzing and reporting fraud loss and preventions metrics to proactively implement fraud prevention techniques.

  ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned.

  • Ensure policies and procedures comply with regulatory requirements and are effectively implemented across the organization to identify and manage fraud risks across a variety of payments products (including card, demand deposit accounts, wire, ACH, digital wallets, and peer-to-peer).
  • Develop and implement an effective fraud risk management framework, collaborating closely with all stakeholders to ensure consistency and alignment in the enterprise-wide approach against mitigating fraud risks.
  • Develop standards for business units to effectively respond to identified and suspected fraud within a timely manner across multiple payment channels.
  • Utilize predictive analysis to proactively implement strategies to combat current and emerging fraud schemes exposed to the organization.
  • Develop enterprise-wide key risk indicators in alignment with the risk appetite to monitor and communicate results of the fraud risk management program to key stakeholders and Board Risk Committee (BRC).
  • Ensure alignment between fraud prevention systems and the overall strategy of the organization to implement internal controls allowing the systems to be effective at assessing risks and vulnerabilities presented through fraud schemes.
  • Develop strategy for communication regarding fraud awareness for both internal employees and external clients.
  • Lead the development of written and oral communications on risks, including communicating technical concepts to a non-technical audience.
  • Respond to inquiries from financial services regulators, as needed, about fraud management programs.
  • Implement change controls to the fraud prevention systems to accept and successfully execute changes to the fraud prevention systems to proactively mitigate fraud risk.
  • Ensure documentation of internal controls to lead to applicable fraud risk assessment and enterprise-wide risk registers.
  • Develop quality assurance and quality control programs to ensure identification and mitigation techniques are effective controls to managing fraud risk for the organization.

  QUALIFICATIONS

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  EDUCATION and/or EXPERIENCE

  Master’s Degree in Risk Management type discipline or other technology areas and/or more than 10 years of relevant experience. At least 5-10 years of relevant fraud risk management experience in the financial services industry, gained with another similar sized financial institution / consultancy.

  OTHER SKILLS & REQUIREMENTS

  Computer skills essential, including MS Office Suite and strong experience with MS Excel. Experience in with data science tools and languages is beneficial (e.g., SQL, Python, SAS, Tableau, PowerBI). Experience with industry-leading fraud detection tools is also beneficial (e.g., FIS, Fiserv, FICO, Verafin, Ensenta). (Previous Leadership / People Management responsibilities. Understanding of the challenges related to implementing organizational changes. Strong analytical and critical thinking skills, and ability to anticipate barriers and opportunities. Capability to manage multiple demands and to adapt to new challenges and shifting priorities. Ability to travel as required.

  LANGUAGE SKILLS

  Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

  MATHEMATICAL SKILLS

  Ability to work with mathematical concepts such as probability and statistical inference,

  and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  REASONING ABILITY

  Ability to apply principles or logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

  PHYSICAL DEMANDS

  While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.

  WORK ENVIRONMENT

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

  
  
  **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .

• About the company

  First Interstate BancSystem, Inc., is a financial holding company for both the company and its primary banking subsidiary First Interstate Bank.

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