California Jobs

Director of Front Office


Pay$80000.00 / year
LocationBurbank/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 32242137835

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      Los Angeles Marriott Burbank Airport Hotel provided pay range

      This range is provided by Los Angeles Marriott Burbank Airport Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

      Base pay range

      $80,000.00/yr - $95,000.00/yr

      The Los Angeles Marriott Burbank Airport welcomes you with spacious rooms, modern amenities and a prime Southern California location. Situated in Burbank, CA, our hotel places you near the Hollywood Burbank Airport, Universal Studios Hollywood, the North Hollywood Arts District and Burbank Town Center.

      We are part of Spire Hospitality, a nationally recognized hotel management company specializing in creating value for our hotel investors while delivering exceptional guest experiences and providing an outstanding place to work. With more than 40 years of hotel operating experience, Spire is committed to redefining Hospitality with our continued focus on People, Passion, and Purpose!

      Responsibilities include:

      • Manage and motivate all front office personnel with the daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
      • Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compile and prepare financial reports, including rate and availability calendar.
      • Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in the details of work. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information.
      • Implement and monitor all corporate/brand marketing programs.
      • Perform room inspections, which requires bending, stooping, reaching overhead and moving throughout guest floors.
      • Assist in check in/check out of guests or any related guest service activity.
      • Perform other duties as requested, such as special requests from guests.
      • Night Operations Manager on Duty requiring constant monitoring throughout hotel and troubleshooting problems especially on weekends.
      • Possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
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  • About the company