Meritage Hospitality Group is seeking a Director of Information Technology to join our team!

What You’ll Do

The Director of Information Technology (IT) effectively manages the information technology systems and provides policies, processes and procedures that promote the customer experience and data security. The Director of IT motivates their team and works collaboratively with restaurant operations to provide first-in-class customer service and project management to keep the restaurants running smoothly.

Essential Job Duties:

• Sets the strategic vision for the company’s current and future IT state and aligns technology solutions with the company goals
• Manage and develop IT team including network administrators, database management, help desk services and project management staff
• Analyze business and end-user requirements and processes to identify opportunities for improvement
• Translates business requirements to technical solutions at an organizational level
• Responsible for IT infrastructure standards to support company growth
• Serve as point of escalation review and approval for key issues and decisions
• Manage IT governance process, including maintenance of PCI-DSS Compliance at all times
• Collaborate with business department leaders to align their technology requirements with IT resources and solutions
• Direct all technology related tasks with regards to acquisitions and real estate development
• Ensure agreed upon service levels are maintained to support company operations
• Ensure compliance with franchisors technology requirements
• Drive team towards proactive service and problem resolutions
• Provide high service levels to all end-users, systems, various hardware platforms and networks
• Manage and maintain enterprise critical data recovery processes
• Clear, concise communication to all levels of the organization
• After hours support as needed with travel as necessary
• Other duties as assigned

What We Expect From You

The IT team at Meritage is made up of dedicated, hard-working individuals who exemplify the core values of Meritage. This team has high expectations for themselves and anyone who desires to join them. They also have a lot of fun together and truly enjoy working with one another. It is a team where excellence is expected and accomplishments are celebrated. To join this team, you’ll need to demonstrate the same high standards.

You’ll also need the following qualifications:

• Bachelors’ degree required; Master’s preferred
• 5 years of IT Leadership
• Critical thinking skills
• Work collaboratively
• Judgment and decision-making ability
• Forward thinker, focused on innovation, continuous improvement and efficiency
• Ability to effectively manage time
• Ability to accomplish goals by working through others
• Strong leadership skills and the ability to plan strategically
• Skilled in system/process analysis and evaluation
• Skilled in negotiation
• Ability to understand and express oneself through both written and oral modes of communication

What You Can Expect From Us

In addition to being part of one of the largest and fastest growing Wendy’s franchisees, The Director of IT at Meritage enjoy the following benefits:

• Competitive base salary and bonus plans
• Health insurance, including medical, dental, vision, and HSA options
• Paid Time Off and Holidays
• 401k with company match
• Car and cell phone allowance
• Meal discounts at all Meritage affiliated restaurants
• Plus various additional perks and benefits

Who We Are:

Meritage Hospitality Group, headquartered in Grand Rapids, MI, is one of the nation’s premier restaurant operators with more than 375 restaurants operating in 16 states. We are one of the largest Wendy’s franchisees and own and operate 7 Taco John's. In addition to quick service, we have developed West Michigan casual dining concepts Stan’s Tacos and Morning Belle. Each of our concepts deliver a distinct dining experience for our guests and a work environment rich with opportunity for our approximately 11,000 team members.

At Meritage, we are Inspired by Opportunity and Achieve Success Through Service. We live by our five Core Values – Uncommon Hospitality, Run It Like You Own It, Collective Genius, The Sky is the Limit, and We Love What We Do. In the past five years, we have doubled in size and will continue to grow with Wendy's, further development of our Morning Bell, and new growth with Taco John's in up to 6 states.

Now is the time to join!

This position requires full time residence in the Grand Rapids, MI area.

We are an Equal Opportunity Employer. Inclusion is at the heart of our business.

Official applications for employment must be submitted via MeritageCareers.com.