• Job Description

  Req#: 48880730

  About Us:

  At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

  Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

  While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

  See what life is about at BCD M&E at bcdme.com/careers

  Director of Operations, Event Management

  We are looking for a Director of Operations, Event Management to lead the event planning team on The Collective… the evolving, fast-paced creative agency arm of BCD Meetings & Events. You will be leading a virtual team of US-based managers, event managers and associate event managers. This team's focus is ensuring the optimal attendee experience and flawless execution on everything from high-end incentives to board meetings and customer events, to product launches, tradeshows and conferences. They execute events for 50 –10,000 attendees and in destinations around the world.

  As Director of Operations, Event Management you will be part of the Senior Leadership team establishing and driving the strategy to achieve our company financial and customer goals. We are looking for you lead, collaborate and challenge the status quo.

  If you are a subject matter expert in event logistics planning… are skilled in the development/enhancement of overall team processes, procedures and training and… have a proven track record of motivating and developing high functioning teams… this is the perfect role for you!

  Your responsibilities

  • Strategic and operational leadership over the event management team
  • Develop plans and drive implementation of initiatives to help achieve our financial goals ensuring teams focus on service excellence, cost savings and margin growth.
  • Drive adherence of BCD M&E standard operating procedures (SOPs) and development and implement customer specific SOPs
  • Actively promote and drive positivity, trust, communication, collaboration and innovation within and across teams.
  • Serve as The Collective's Event Management subject matter expert and thought leader on internal and sales and customer meetings

  Must-haves

  • Minimum of 5 years experience in meetings logistics planning with a focus on complex, high-end multi-faceted events.
  • Minimum 5 years of leading a best-in-class team
  • Strong business acumen and presentation, public speaking skills
  • Ability to build strong and trustworthy relationships with customers and internal teams

  Nice-to-haves

  • Global event planning experience
  • Account or client management experience
  • SmartSheet budget management

  What we offer you

  • A culture of purpose where we are invested in your happiness and career growth

  • Competitive salary and benefits package
  • Less than 50% travel

  We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director, Operations - Event Management is between $90,000 - $120,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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  THE PERKS

  Flexible Working
  We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

  Room to Grow
  Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

  Everyone has a voice
  We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

  Make your move
  The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there's always room to move.

  We've got you covered
  Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

  We're positive. You'll love it.
  It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
  

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• About the company

  BCD Travel is a provider of global corporate travel management.

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