Company Overview

CommuniCare Health Services, with over 40 years of excellence in managing world-class nursing, rehabilitation, and specialty care centers, is dedicated to the development and management of adult living communities. We are proud to support our facilities with leading-edge technology, compassionate care, and operational excellence that ensures our residents live with dignity and purpose.

Position Summary

CommuniCare Health Services is seeking a highly experienced Director of PointClickCare Implementation to lead and manage the end-to-end deployment of PointClickCare EMC-level systems across our facilities. This remote leadership position plays a critical role in supporting operational transitions, especially during acquisitions and divestitures, ensuring a seamless implementation and integration process.

Key Responsibilities

• Lead the implementation of PointClickCare EMC systems across facilities, ensuring timeline and quality goals are met.
• Oversee system transitions during facility acquisitions and divestitures, ensuring accurate data migration and minimal disruption to operations.
• Coordinate training, support, and configuration both remotely and on-site.
• Develop and maintain implementation documentation, project plans, SOPs, and training materials.
• Collect and analyze system adoption data and create reports for leadership.
• Serve as the primary liaison between internal departments, facility teams, and PointClickCare support.
• Create and deliver polished documentation and presentations using Microsoft Word, Excel, and PowerPoint.
• Travel to facility locations across the U.S. as needed.

Qualifications

Required:

• Minimum 5 years of experience with PointClickCare EMC-level implementation in long-term care or post-acute environments.
• Direct experience in facility acquisitions and divestitures with a focus on EMR/data transitions.
• Strong proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Must be available to travel regularly to facility sites.
• Excellent organizational, data management, and communication skills.
• Comfortable working independently in a remote environment with distributed teams.

Preferred:

• Bachelor’s degree in Healthcare Administration, Health Informatics, or a related field.
• Experience developing training programs and guiding staff through software transitions.
• Understanding of compliance and documentation requirements in senior care settings.