• Job Description

  Req#: REQ10346105

  About Four Seasons:

  Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
  
  At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

  About the location:

  Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

  Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

  About Four Seasons Hotel Kuala Lumpur

  Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
  
  The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
  
  An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
  
  The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
  
  Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

  About Four Seasons

  Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 55 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

  Director of Public Relations (Cluster Role)

  Four Seasons Hotel Kuala Lumpur is looking for a Director of Public Relations (Cluster Role) with multi-property responsibility which includes Four Seasons Resort Langkawi. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Marketing Division, the Director of Public Relations (Cluster Role) works on generating awareness of the hotel/resort through all media outlets; including a strong focus on local awareness; and assist in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations plan. Focus on the hotel website and the development of a hotel e-Newsletter and all electronic marketing tools.

  Responsibilities:

  • Create innovative publicity programs that will increase awareness and positive perception of the hotel/resort, its spa, culinary programs, services, and personnel. Programs should address specific needs as outlined in the marketing plan and capitalize on unexpected opportunities as they arise.

  • Maximize opportunities for publicity in all media through careful research and targeted editorial pitch plan, focused on key feeder markets for both the group and leisure segments. Maintain professional relationships with media to support achieving the goals outlined in the PR plan, including the distribution of targeted media releases, media kits, pitches, and other PR related material.

  • Assist in the development and execution of an annual PR plan as an integral part of hotel/resort marketing plan, based on guidelines given in the annual plan instructions, including a PR roadmap, segment strategies, and key PR initiatives.

  • Utilize all available electronic marketing tools to increase exposure to all available outlets, including the development of an eNewsletter; oversight of E-Mail broadcasts; Customized Mini-Sites; and all related electronic opportunities. Maintain current image library and video footage to maximize media coverage.

  • Update and maintain property website within the corporate standards and maintain current image library and video footage to maximize media coverage.

  • Ensure that all hotel/resort promotions, advertising, direct mail pieces, and collateral are in keeping with Four Seasons image and reflect the highest level of professionalism in content and presentation.

  Qualifications:

  • Firm knowledge of the local market.

  • Excellent reading, writing, and oral proficiency in English language.

  • Must be able to speak, read, and write Bahasa Malaysia.

  • Degree in related discipline.

  • Must have the right to work in Malaysia.

  What We Offer:

  • Competitive salary, wages, and a comprehensive benefits package

  • Excellent training and development opportunities

  • Complimentary accommodation at other Four Seasons Hotels and Resorts

  • Complimentary dry cleaning for employee uniforms

  • Complimentary employee meals

  Work Type: Full Time

  Join Our Team

  Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

  What to expect: You will……

  Be a champion of the Golden Rule: Do unto others as you would have them do unto you

  Be part of a cohesive team with opportunities to learn, grow and develop

  Have the opportunity to engage in diverse and challenging work

  Derive a sense of pride in work well done

  Be recognized for excellence

  Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted.

• About the company

  Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 115+ in 45+ countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 60 years, our people have built an unrivalled depth of reliability, trust and connection with our guests – a connection we will steadfastly uphold, now and always.

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