• Job Description

  Req#: 1306

  Description

  The Student Affairs department seeks a Director of Residence Life to provide leadership and direction for the Office of Residence Life (ORL), and support an academically-oriented environment while maintaining living conditions which promote student growth and personal development.

  Departmental Leadership (70%)
  • Responsible for daily operations of the Office of Residence Life (ORL) and overall management of residential buildings, housing 960 students; in halls both on MCPHS’ campus and shared with Colleges of the Fenway (COF) institutions
  • Serve as the lead administrator of The Housing Director- Adirondack housing management software and lead all housing operational efforts for the department including housing placement, room selection, occupancy reporting, room changes, communication with shared buildings
  • Coordinate planning, assessment, and evaluation of ORL programs, policies, procedures, and services to create and recommend a program that continues to enhance the residential experience and establish an equitable environment
  • Oversee all residence hall opening and closing procedures in conjunction with campus and COF partners to ensure a smooth and welcoming process for students and families
  • Partner with the Office of Admission on new student housing assignments and collaborate on communication and move-in efforts
  • Work closely with the Office of Access and Accommodation (OSAA) on residential accommodations
  • Coordinate informational efforts regarding Off Campus Housing including workshops, portal management, and communication
  • Oversee and manage residence life budgets and take the lead in developing the annual operating budgets and proposing capital requests by presenting the necessary research
  • Develop strong working relationships with University and COF departments including Facilities and Public Safety to ensure community safety and facility concerns are addressed appropriately
  • Work in collaboration with the ORL on Worcester’s campus in coordinating housing efforts, timelines, and operational platform management

  Case Management for Students of Concern (15%)
  • Serve as an active member of the student CARE Team with a caseload of students in crisis for the Boston campus providing support, solutions, and/or referrals
  • Meet with students and provide support, solutions, and/or referrals as appropriate and serve as liaison to family members of students when appropriate.
  • Promote advocacy and maintain sensitivity, understanding, and respect for all students

  Administrative Leadership (15%)
  • Serve as direct supervisor for the Area Coordinators within Residence Life
  • Alongside the Assistant Dean of Students (Boston), work with key University stakeholders regarding housing supply and demand
  • Assist the Office of Residence Life in training Resident Assistants on incident reports
  • Participate in Administrator On-Call Duty Rotation (including weekends, after hours, break periods and holidays)
  • Serve as a member of the Division of Student Affairs and attend and support training and professional development opportunities, and University wide programs like Open Houses, Accepted Student Days, Commencement and New Student Orientation.
  • Serve as department representative on University-wide and COF committees
  • Other duties as assigned

  Qualifications

  Required:
  • Master's degree in higher education administration or related field
  • Minimum of 7 years progressive experience in Student Affairs
  • Minimum 5-7 years’ experience with Residence Life or equivalent, as well as direct experience with housing operations
  • Experience in student conduct, mediation, and crisis management
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external community members.
  • Require an understanding of the educational, cultural and social needs of a domestic and international student community
  • Demonstrate the ability to work individually and as a member of a professional team, establishing strong working relationships across campus constituencies
  • Excellent leadership, communication, organizational and interpersonal skills
  • Ability to manage multiple priorities and meet deadlines
  • Ability to manage confidential materials and maintain confidentiality when working on specific task or projects
  • A sense of urgency and ability to prioritize tasks and resources appropriately

  Preferred:
  • Experience working with undergraduate and graduate students
  • Demonstrate proficiency in Microsoft Office, Adirondack, Maxient and Salesforce
  • General understanding of FERPA and HIPPA
  • Familiarity with the complexities of international student transitional needs

  
  Physical Requirements:

  • Ability to be mobile between buildings and office area
  • Ability to be physically in attendance at designated worksite during schedule work hours.
  • Work requires the ability to travel to other campuses when needed
  • Nights and weekend work as needed

  
  Apply
  Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.

  Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.

  About Us
  Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world’s top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston’s Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.

  We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan.

  MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.

• About the company

  Massachusetts College of Pharmacy and Health Sciences, an innovator in health and professional education, is setting the pace in the health science fields. MCPHS has more than 7,000 students across campuses in Boston's Longwood Medical Area, downtown Worcester, MA and downtown Manchester, NH. Here, we are preparing future generations of global leaders and promoting systems to improve the health of the public. In the midst of implementing an ambitious strategic plan that will bring us to our 200th anniversary in 2023, MCPHS offers meaningful work that benefits society overall, provides competitive salaries and comprehensive benefits, and fosters a sense of connectedness and collaboration among our employees. We are a fast-moving, data-driven educational institution with a strong entrepreneurial mindset. Come join us and be a part of a diverse community that is at the forefront of advancing the healthcare landscape!

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