• Job Description

  Req#: REQ-13371

  It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

  Being part of the Dutch Family

  You are adaptable, a servant leader, and community-minded. You view yourself as an unfinished product on the constant pursuit of personal and professional development. We rely on our people to uphold our core values of speed, quality, and service to protect our culture and ensure our growth remains limitless!

  Dutch Bros mission statement

  We are a fun-loving, mind-blowing company that makes a massive difference one cup at a time.

  Who we are

  Dutch Bros puts people first in everything we do. Joining our team gives you the opportunity to build a compelling future while making a massive difference in the lives of our customers and communities.

  We love people and we love OUR people! Here’s what we offer

  Here at Dutch Bros, we want our employees to feel valued, and we recognize there's more to value than a salary. The following benefits and perks were hand-picked to cater to our diverse employee base:

  • Medical/Dental/Vision/Short Term Disability/Life insurances

  • Paid Sick Days

  • 401(k) plan with employer match after one year of employment

  • Education Benefit Program

  • Vacation/Floating Holidays/Paid Time Off

  • Paid Parental Leave

  • Flexible Schedule

  • Paid Volunteer Days

  • Various employee discounts

  • Office perks, such as hi-lo desks, snacks provided daily, casual dress code, and an in-house coffee bar with a dedicated Broista

  Position Overview

  The Director of Roasting ensures the lifeblood of Dutch Bros (our coffee production!) is operating optimally. This position is responsible for overseeing and managing the daily operations of the Dutch Bros Roasting Facility, including hiring, training, and managing a robust team of individuals. They guarantee processes and procedures for food safety and employee safety are being followed at all times. It is essential that they foster good communications with partnering departments and entities. The Director of Roasting participates in strategic planning regarding future growth and expansion.

  Key Result Areas (KRAs)

  Uphold all roasting facility quality and food safety standards:

  • Establish goals and monitor the performance of the roasting facility

  • Ensure compliance with food and safety regulations and maintain proper training and credentials for all employees

  • Serve as the on-site FSMA-trained company representative

  • Guarantee our coffee meets all quality standards

  • Participate in QA cuppings of pre-shipment and arrival samples of green coffee and facility-roasted goods to ensure it meets DB’s quality standards

  • Assist facilities in making decisions regarding maintenance planning and strategies

  • Collaborates cross-departmentally to ensure that organizational goals regarding safety, efficiency, quality, and profitability are met

  • Verify completion of sanitization and housekeeping logbooks

  Ensure the roasting and packaging team has adequate training, proper equipment, and a safe work environment to successfully support the growing needs for coffee production:

  • Implement internal training and development plans for all new staff

  • Continued education of coffee and roasting

  • Ensure equipment is operating optimally; forecast future equipment needs

  • Provide direct oversight of daily operations and safety protocols

  • Oversee all roasting and packaging processes, implementing system and process improvements, as needed

  • Ensure schedules and timetables are outlined and met

  • Ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately

  Manage, motivate, and support the production of coffee and its team members while maintaining the Dutch Culture:

  • Monitor daily coffee production and ensure it meets the demands of vendor orders

  • Verify outbound orders are accurately produced and shipped to meet DC order dates

  • Maintain various relationships with outside vendors that are key to keeping the plant running smoothly and efficiently

  • Facilitate the employee lifecycle and manage a team of employees

  • Provide oversight and consultation for all roasting-related personnel, equipment, and facilities

  • Other duties as assigned

  Job Qualifications

  • Bachelor’s Degree in a related field, or 4 years of equivalent experience

  • Minimum of 3 years of Roasting and Packaging experience

  • An additional 2+ years of leadership experience

  • Knowledge of roasting and packaging equipment

  • Knowledge of shipping, receiving, and distribution

  • Proficient with Excel and Google Suite

  • Experienced and proficient with ERP systems; Microsoft D365

  • Ability to maintain deadlines

  • SCA Sensory certificate, preferred

  • SCA Roasting credentials, preferred

  • This position requires driving, when necessary

  • Must be willing to travel up to 25% of the time

  Skills

  • Coffee Roasting Expertise

  • Quality Control

  • Leadership and Management

  • Production Planning and Efficiency

  • Problem Solving and Troubleshooting

  • Knowledge of Coffee Trends and Market

  • Communication and Collaboration

  • Continuous Learning and Adaptability

  • Technology Proficiency

  • Detail-Oriented

  Physical Requirements

  • Constant standing/walking, up to 10 hours at a time

  • Occasional stooping, kneeling or crawling

  • Occasional pushing, pulling, lifting, or carrying up to 50 lbs

  • Occasional ascending or descending on ladders and ramps

  • Must be able to communicate in an effective manner to perform job duties

  • Vision must be good or corrected in order to perform essential job duties

  • Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties

  *This position is located in the North Dallas/Melissa, Texas area.

  *This position is expected to close at midnight on November 19th, 2023.

  Compensation:

  $126,794.19 - $146,989.22

  If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

• About the company

  Dutch Bros Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.

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