• Job Description

  Req#: 7387

  Overview

  Why We Need Your Talents:

  The Director of Sales is responsible for planning and managing the overall sales of the hotel to achieve optimal occupancy and use, maximizing revenue and meeting/exceeding hotel profit objectives. In addition, this role is responsible for short and long-term planning and day-to-day operations of the hotel room sales division, manages within approved plans and budgets and participates in total hotel management as a member of the Hotel Executive Committee.

  THIS IS A HYBRID ROLE - UP TO 2 DAYS PER WEEK REMOTE AFTER A PROBATIONARY PERIOD.

  Responsibilities

  Where You'll Make an Impact:

  • Attract and retain new and existing business.
  • Train all members of the hotel sales staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue. (25%)
  • Manage Human Resources in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. (10%)
  • Meet specified monthly/annual booking goals as established during annual budgeting process by developing and continually enhancing relationships with corporate, business, travel industry, community organizations, professional associations, media, etc., current and potential clients to maintain and increase awareness of the hotel and our market share. (25%)
  • Survey, review and analyze competition, market trends, customer needs and comments in order to develop new plans and programs and determine the potency of current plans and programs. (10%) 2
  • Recommend, implement and manage the division’s sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectation. (10%) g. Perform special projects and other responsibilities as assigned.
  • Participate in task force and committees as required.
  • Conduct property tours
  • Participate in the hotel’s Quality Program

  Skills to Help You Succeed:

  • Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. This includes experiential knowledge required for leadership of people, complex problems and efficient sales activities.
  • Requires extensive experience on prospecting new business in group and negotiated room segments.
  • Make decisions within the standards of the position which can impact more than one department, but usually not more than one hotel.
  • Requires studying, analyzing and interpreting complex activities or information in order to improve new practices or develop new approaches.
  • Must possess highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.

  Qualifications

  Must-Haves:

  • Education: Four-year college degree or equivalent education/experience. Three (3) years’ experience of progressive leadership experience as a Director of Sales or equivalent position.
  • Experience with the development and implementation of a sales and marketing plan. Knowledge of profit generation and forecasting a plus. Experience with banquets and catering, preferred.
  • Gaming License: Must be able to obtain and maintain appropriate gaming license as mandated by the Maryland Lottery & Gaming Control Agency.

  Physical Requirements:

  • Must regularly lift and /or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Regularly required, but not limited to stand, walk, sit, use hands/fingers to handle objects to complete necessary tasks, reach and lift items with arms, and may be required to stoop, kneel, crouch or crawl as the need arises.

  What We Offer

  Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Generous retirement savings options are available.
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more!

  Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.

  • Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!

  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed

• About the company

  One of the largest gaming, retail and entertainment destinations in the country with slot machines, table games, nationally-acclaimed restaurants and a luxury AAA Four Diamond rated hotel.

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