• Job Description

  Req#: 3094

  Special Instructions to Applicants: All interested applicants must attach a cover letter and a resume in the Supporting Documents section of the application in a PDF format . Please note that the applicant tracking system does not convert attachments in Word format successfully.

  Position Summary

  Rice Business, renowned for its world-class MBA programs, is seeking a dynamic and passionate individual to join our team as the Director of Student Experience in the Office of Academic Programs and Student Experience. This pivotal role offers the unique opportunity to shape and enhance the educational journey of our MBA students, ensuring an unparalleled and transformative experience from enrollment to graduation.

  As the Director of Student Experience, you will be at the forefront of student advocacy, working to bring to fruition major milestone events such as orientation and graduation. You will play a crucial role in working with student leadership on program development, implementation, and continuous improvement of student led events such as Gala, Partio, Lunch and Dinner Colloquium, and four major student conferences.

  In this role, you will also focus on academic support and resources, guaranteeing that all students have access to the tools and guidance necessary for academic success.

  This is a unique opportunity to leave a lasting impact on the lives of future business leaders and to contribute to the continued excellence of Rice Business. If you are a strategic thinker, a compassionate leader, and a champion for student success, we invite you to join us in shaping the next generation of business innovators and leaders. Together, we can create an MBA experience that is second to none.

  The ideal candidate is committed to student engagement and community building and seeks to create a rich and supportive network promoting balanced and fulfilled student experiences.

  Hiring Range: $75,000 minimum with hiring salary commensurate with experience and qualifications

  Workplace Requirements

  This position is a full-time, in-person, Monday-to-Friday role, with frequent evening and/or weekend commitments. The schedule will allow for compensating days off when working outside of the traditional M-F schedule. An expectation, at minimum, will be one weekend/monthly and one evening/weekly. The primary expectation is to be on campus in alignment with the student academic and programming schedule - flexibility in schedule is available when needed and where appropriate. Travel requirements are minimal, almost exclusively at the discretion of the employee.

  Requirements

  • 3 years of corporate and/or higher education professional work experience
    • In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted
  • Master’s Degree
    • In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted.
  • Skills Required
    • Strong leadership and strategic management skills
    • Demonstrated experience managing people

  Essential Functions

  • Manages people, processes, and programs to implement the goals of the unit, department, or school.
  • Makes hiring decisions, provides coaching and mentoring, and manages performance and staffing levels
  • Identifies, clarifies, and resolves program issues and concerns of substantial significance in accordance with established policies and procedures, which may span multiple areas, using advanced technical and professional knowledge and requiring independent judgment
  • Mediates complex and sensitive issues
  • Responds to inquiries regarding university policies and procedures requiring interpretation; provides recommendations for correction
  • Manages, develops, and forecasts department and program budgets
  • Interprets, implements, and ensures compliance with university, academic, and administrative policies within an organization or program
  • Recommends new internal policies, guidelines, and procedures
  • Leads university or school-wide initiatives and campaigns
  • Independently makes decisions regarding projects and initiatives within confines established by management
  • Represents school/department programs and initiatives to both internal and external constituents.
  • Manages the implementation of technology to enhance effectiveness, compliance, and business processes
  • Identifies, manages relationships, and negotiates with external and internal partners.
  • Other duties as assigned.

  Preferences

  • Can demonstrate having successfully led a team to set and achieve goals.
  • Experience having supervised teams
  • Experience having worked in student services role in higher education

  Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

  Rice Mission and Values: Mission and Values | Rice University

  Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.

  Faculty and staff are expected (but not required) to have completed a full vaccination series for COVID-19 (currently defined as full course COVID-19 Vaccine (typically two shots of a WHO-approved COVID-19 Vaccine or one J&J) and a COVID-19 booster. Rice does not require documentation for COVID 19 vaccination at this time for faculty and staff. More information can be found here: https://coronavirus.rice.edu/policies.

• About the company

  Rice University is a comprehensive research university in Houston, Texas.

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