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Day - 08 Hour (United States of America)

Come join our dynamic Supply Chain teams that are the heart of our business and the drivers of our success!

~ Nationally Recognized for Excellence
~ 2021 Heartbeat of Healthcare Winners
~ Highly Ranked in GHX Top Hospitals List
~ Gartner’s International Supply Chain top 25 - Ranked #13
~ Power of the Profession Award Finalists

Vision:
To be the leading-edge Supply Chain organization

Mission:
To deliver premium value to healing hands with the right item/service, at the right time, at the right place, transforming tomorrow’s Health Care Supply Chain

This is a Stanford Health Care job.

A Brief Overview
The Director of Operational Excellence is responsible for improving the efficiency of operations across Supply Chain including managing programs/projects, strategic planning, performance improvement, and team building. With strong focus in leadership, performance improvement, strategy execution and innovation, this critical member of the Supply Chain leadership team serves as a strategic linchpin, ensuring excellent service and ensuring the execution of the overall SHC strategic plan while meeting the business objectives of the organization. The reporting relationship is matrix in which this position will work across the Supply Chain disciplines and partner across sister departments. Experience with staff and detail understanding of Supply Chain Logistics Operations and Systems as it is essential to fulfill responsibilities, such as providing thought leadership, operations subject matter expertise, and oversight to key stakeholders including VPs, directors, physicians, and others. This role must interact effectively with a diverse, very high-profile population while always exhibiting diplomacy, cultural sensitivity, kindness and compassion and grace under pressure – ultimate C-ICARE role modeling. This role will be responsible for managing other Supply Chain related activations, capital projects and initiatives, including, but not limited to, the following: Support implementation of Supply Chain transformation plan, new activations, lead lean process improvement, and transition planning.

Locations
Stanford Health Care

What you will do

• Sets vision for and leads the Project Management and Performance Improvement team and work within Supply Chain
• Acts in an advisory role to all Supply Chain departments, programs, staff, and leaders
• Coaches staff and leaders across a variety of roles and seniority on skills and activities required for achieving performance improvement and building improvement capability. Relevant areas include, but are not limited to, achieving organizational alignment, applying common improvement methods, managing group dynamics and interpersonal relationships, using data to drive improvement, using systems thinking, and promoting organizational learning.
• Directs and assures the efficient operation of day-to-day activities
• Facilitates process improvement activities within the business unit and mentors/coaches’ staff on lean principles
• Implements, oversees, and continuously improves systems, processes, and standard work to drive the successful management of Supply Chain
• Leads the implementation of programs and/or projects
• Makes necessary technical, professional, business, budget and process decisions and ensures that all needed decisions are accomplished according to schedule, scope, quality, and budget guidelines

Required Knowledge, Skills and Abilities

• Demonstrated experience in process improvement methodology (Lean or similar), analytics, change management/organizational development, program development and planning, project management.
• Professional experience in performance and process analysis and improvement that demonstrates the following:
  • Comprehensive business knowledge (organization structure, business functions, processes, procedures, goals, objectives, measures, metrics, internal self-assessment processes, etc.
  • Successful application of Toyota Production System (TPS)/Lean process/performance improvement and problem-solving principles, tools, and methodologies.
  • Successful application of change management strategies and skills.
• Understand and communicate extremely complex verbal or written instructions.
• Must be well organized and systematic in work processes, possess excellent communication and collaboration skills; ability to multi-task and handle multiple priorities while managing aggressive deadlines.
• Ability to delegate assignments and share decision-making with team members as appropriate.
• Must have strong leadership skills and be able to lead project teams, exercising strong interpersonal skills.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish the strategic direction and business plans for a functional group.
• Ability to manage complex projects and resources (people, costs, time).
• Ability to strategize, plan and implement change.
• Ability to work effectively both as a team player and leader.
• Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups

Education Qualifications

• Bachelor’s degree in a work-related discipline/field from an accredited college or university Required
• Master's Degree Preferred

Experience Qualifications

• Six+ (6+) years of progressively responsible and directly related work experience Required

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

#LI-AK1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $70.43 - $93.34 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.