Our direct client is seeking a Director of Warehouse Operations for a direct hire on-site opportunity with their Midway, Georgia location.

The primary responsibilities include but are not limited to:

Work closely with all supply chain operation, finance, and sales teams under the guidance of the executive leadership.
Identify internal process issues to improve service and cost reduction
Optimize warehouse and distribution processes
Ensure product supply meets customer demand through the management of inventory processes. Own order exceptions and ensure timely delivery for urgent customer requests.
In-Charge of building and sustaining a positive culture of safety, engagement, and efficiency
Oversees inventory control, order management, packing, QA, picking, and pre-pack operations
Collaborates with sales and PO departments to ensure availability of merchandise and establishes desired inventory threshold to meet demand
Ensure that all inventory is maintained and accurately reported throughout the network
Partner with side leaders to forecast labor needs and schedule shifts coverage to meet demand
Apply 5S/Process Excellence/Lean Methodology to increase the effectiveness
Develop a "cost to serve database for each warehouse and 3PL
Provide project management support for onboarding additional TNC warehouses and new 3PL partners
Create and maintain SOPs
Create RFI, RFP, and RFQs
Perform ROI, P&L, & operational analysis
Assist with developing new processes while providing insight and feedback to help move the company forward.
Work cross-functionally with other departments to assist with achieving company goals.
Be a People Leader
Bring a teacher mentality to our team and look to push our team in the right direction.

Qualifications:

Bachelor's degree or master's degree in Supply Chain Management, warehousing, fulfillment, economics, business administration, project management, or a similar field.
5+ years of experience or technical background in WMS
Knowledge of ERP and TMS is preferred
5+ years of experience in an industry-related field
Experience in creating data, analyzing metrics, and data-driven decision-making
Proven ability to design and execute a supply chain strategy
Strong negotiation and interpersonal skills
Strong written and oral communication skills
Up to 10% travel required
Curious mindset with proactive and robust analytical and organizational skills.
Excellent multitasking and time management skills are needed.
Manage carriers and vendors with expected timelines and proposal management.
Work and create strong relationships with internal and external stakeholders.
Ability to discuss and execute ROIs and business proposals
A decisive decision-maker with demonstrated success in making timely and informed decisions that keep the organization moving forward

What Success Looks Like:

Result-oriented individual who will be driving below and not limited to KPIs:
Six Sigma and Kaizen Projects
Inventory Accuracy and Location Accuracy % at or above industry standards
Drive QA standards via the implementation of KPIs and SOPs
Weighted Cost per Unit
All-in Cost per Unit
Service Fill Rate Percentage
Safety Initiatives
RFP and execution of WMS, 3PL, and additional warehouses
Strategic Savings via long-term projects and vertical integrations
Ability and desire to stay ahead of the curve by finding new ways to enhance the customer experience
Be a curious-minded individual who solves business problems by tackling key challenges immediately
Work closely with HR and Other Leadership on developing and growing your team and scope
Finding new ways to keep customer satisfaction high when shipments are delayed or running behind schedule
Shown success in making timely and informed decisions that keep the organization moving forward

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Director of Warehouse Operations - Perm

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