• Job Description

  Req#: REQ001460

  About the Team

  The State Outreach and Implementation is a close knit, high performing team of 6 people dedicated to providing a high level of implementation support to our state accountability customers. The State Outreach and Implementation team works collaboratively to solve problems and enact change. This team works closely with external stakeholders including assessment departments in state departments of education, district assessment coordinators, and school test coordinators. Internally, this team partners closely with other assessment operations team members as well as state and district partnership colleagues.

  About the Opportunity

  As our Director, Outreach and Implementation, you will be the primary contact for the customer and responsible for leading large-scale end-to-end assessment implementations at the state and/or district level. You will manage the end-to-end implementations to ensure the timely and successful assessment system implementation in accordance with requirements. You will support the development and implementation of comprehensive plans and protocols to meet the needs of states and/or districts and to achieve the divisional and corporate program goals. You will partner with internal and external stakeholders to meet customer needs and program goals while delivering an exceptional customer experience. You must have the ability to work with senior level leaders in the state, district, or within the College Board.

  In this role, you will:

  Implementation Support (70%)

  • Lead and facilitate status meetings with external and internal stakeholders and act as point of escalation for teams

  • Demonstrate strong communication and decision-making skills with the ability to lead and manage integrated initiatives

  • Act as SAT and PSAT subject matter expert to provide guidance to state customers

  • Act as the voice of the customer during policy, process, and solutioning discussions

  • Work closely with the Implementation and Outreach Project Manager to meet project schedule and budget

  • Communicate formally and informally to stakeholders at all levels, including senior management

  • Develop/contribute training materials for use in all states on SAT, PSAT, and accommodations processes . Lead training sessions as needed with customers

  • Manage documentation of all state processes and implementation activities

  Planning and Implementation Design (30%)

  • Work with the State Outreach and Implementation team and other stakeholders to develop state implementation processes for the new digital SAT Suite

  • Create communications and training materials to support state customers to implement the new digital SAT Suite

  About You

  You have:

  • A minimum of 5-7 years of implementation or project management experience

  • Excellent communications skills - must be able to communicate effectively orally and in writing including direct, concise executive communications skills

  • A track record of success managing cross-functional projects

  • Proficiency in Smartsheet and/or Microsoft Project and other Microsoft Office applications

  • A proven ability to build relationships and influence others to action

  • Expertise creating and delivering webinars and other training sessions

  • The ability to travel 10-12 times a year to customer and/or College Board offices

  • Bachelor’s degree is required

  About Our Process

  • Application review will begin immediately and will continue until the position is filled

  • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks . This is an approximately 8-week process

  About Our Benefits and Compensation

  College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

  The hiring range for a new employee in this position is $ 80,000 to $ 130,00 0 . Coll ege Board differentiates salaries by location so where you live will narrow t he port io n of this range in which you can expect a salary.

  Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria .

  Your salary is only one part of all that College Board offers, including but not limited to:

  • A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance , retirement benefits, and more

  • Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility

  • A job that matters, a team that cares, and a place to learn, innovate and thrive

  You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

  About Our Culture

  Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

  • We are motivated to positively impact the educational and career trajectories of millions of students a year.

  • We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.

  • We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); PRIDE (alliance for LGBTQ+ staff and allies); RESILIENCE (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).

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  #LI-REMOTE

• About the company

  The College Board is an American not-for-profit organization that was formed in December 1899 as the College Entrance Examination Board to expand access to higher education.

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