Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

POSITION SUMMARY:

As the Director, Product Management, you are responsible for leading a multi-team Agile product organization that partners with key leaders throughout the organization to deliver best-in-class solutions for our customers. This role requires multi-disciplinary leadership experience driving integrated decision making across product, sales, marketing, technical product development, operational and customer service teams.

You will be in a leader of leaders' position so the you should have superior people management and collaborative skills with ability to effectively lead a team of Product Managers and Product Owners to deliver on product vision, devise product strategies and manage roadmap for execution which lead to measurable business outcomes. This role requires strong communication and influencing skills to align with strategic partners throughout the business to define Pharmacy Benefits Management initiatives.

In this role you will champion innovation throughout the life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing. You will Apply design thinking techniques to ensure customer centricity is front and center. You will Bring a consultative perspective and recommendations to department leaders with an eye toward how digital transformations may require them to adjust their business models. In this role you will enable data-led decision making by leveraging existing data, creating new metrics where necessary and ensuring we activate the data to inform and serve our customers and business. You should be adaptable to managing changes to business priorities to meet client, IT and business needs.

To be a candidate for this role, you will possess the following:

• Solid analytical skills and data acumen to track business outcomes quantitatively and qualitatively
• Mastery of problem solving and consulting within complex environments across large organizations
• Experience facilitating cross-functional teams’ efforts
• Clear and concise oral and written communication skills, strong interpersonal skills with executive presence and ability to influence across disciplines and levels of seniority
• Ability to provide vision to large teams to guide multi-month fast-paced projects, establish key milestones driven by market/enterprise need, and direct matrixed teams
• Critical thinker with the ability to make informed decisions in a high-pressure environment
• Build and maintain strong relationships across key stakeholders and constituents
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Adept in working in an agile environment and leading decentralized teams

Required Qualifications:

• 10+ years of product management experience, owning enterprise-scale products/capabilities
• 8+ years of experience leading and developing teams
• Ability to travel up to 10% of time

Preferred Qualifications:

• 3+ years of experience in healthcare and/or insurance
• Experience leading with Objective and Key Results (OKRs)
• Certified Scrum Leader or Coach
• Agile Certified Product Manager (ACPM)

Education:

• Bachelor’s degree required, equivalent experience may be considered

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits