• Job Description

  Req#: 7476

  Overview

  Boys & Girls Clubs of America named "One of the Best Nonprofits to Work for in 2017, 2018 and 2019" Indeed.com

  Boys & Girls Clubs of America is the nation's premier youth development organization. Our programs, training and services impact nearly 4 million children and teens every year. We are always looking for qualified professionals with a passion for improving young lives, as a member of our national staff. We have strong values, embrace diversity and offer great benefits to allow our employees to maintain work/life balance.

  LOCATION: This position is on-site, office-based in Atlanta, GA (hybrid model - 3 days remote / 2 days in office- Tuesday & Wednesday)

  This position is funded through restricted grants. The position will last through the funding end date.

  Under the direction of the National Director, Research, Evaluations & Insights, the Director, Research and Evaluation will support the evidence-building strategy at Boys & Girls Clubs of America (BGCA) to expand and strengthen our body of evidence. This role will lead and collaborate on the conceptualization, design and management of diverse and meaningful research and evaluation efforts. This role will also contribute to the research-to-practice translation strategy by ensuring that insights are integrated synthesized, socialized and utilized on a national, state and local level. The Director of Research and Evaluation supports BGCA and Boys & Girls Club organizations in using data and research to improve quality, deepen impact increase revenue.

  Responsibilities

  ESSENTIAL FUNCTIONS

  Research and Evaluation • Support BGCA’s efforts to build a body of evidence on the value and impact of Clubs, and on what works to drive quality and impact for youth, families and communities.• Conceptualize and design implementation and outcome studies on the holistic Club model and on targeted programmatic strategies.• Manage a portfolio of research efforts that employ varying methodologies and levels of rigor.• Provide consultation and technical assistance on internal program evaluation and monitoring efforts.• Provide consultation and guidance on state-level and local evaluation efforts, as requested.• Manage third-party research and evaluation contractors.

  Timely Analysis and Evidence• Contribute to the analysis of annual data to identify trends, relationships and insights• Generate insights from data and research to help identify implications for BGCA and Clubs.• Support the translation strategy by summarizing and disseminating findings in ways that are understandable and actionable for various stakeholder groups including BGCA staff, resource development, board, trustees, Club leadership, Club staff and volunteers, and external audiences.• Support in the production of internal and external publications and communications to disseminate learning and aid decision-making.• Support thought leadership, advocacy and communication with external stakeholders.

  Measurement and Analysis Support• Strengthen and expand BGCA’s measurement standards and resources. • Support Clubs in the utilization of measurement strategy resoures. • Support and contribute to the development of local evaluation professionals in Clubs.

  Support operations • Serve as a productive and collaborative member of the Research, Evaluation & Insights team. • Serve as a productive and collaborative member of the Youth Development department. • Participate in and present at state, regional, and national staff and Club meetings and conferences.• Present at external meetings and conferences.• Lead special projects or national assignments as required.• Demonstrate at the highest levels, BGCA mission-driven core values of integrity, collaboration, accountability, respect and excellence.• Adhere to organizational policies and procedures as described in BGCA’s Employee Handbook, Ethics Policy and elsewhere.

  ADDITIONAL RESPONSIBILITIES• Participate on cross-functional, cross-departmental project teams, as assigned.• Perform other duties as assigned by the National Director, Evaluation and Insights.

  SUPERVISION EXERCISED• No direct Reports. May supervise the work of temporary employees or interns

  Qualifications

  EDUCATION & EXPERIENCE • Advanced degree in education, youth development, sociology, evaluation, or related discipline with a strong background in data, research and statistics. • Minimum of three years of experience with project management responsibilities that include designing and managing multiple projects, overseeing multi-site data collection efforts and collaborating with multiple stakeholders. • Experience in designing and managing mixed methods studies.• Experience working with large and complex quantitative data sets. • Intermediate statistical data analysis skills required (correlation, regression and factor analyses). Advanced statistical skills preferred (e.g. hierarchical linear modeling, cluster analysis, structural equation modeling). • Intermediate qualitative data analysis skills (e.g. content analysis).• Experience with survey measure development and testing. • Experience with the development and use of multiple data collection approaches including surveys, interviews, focus groups and observations. • Thorough understanding of Microsoft Excel and a statistical package (e.g. SPSS, MPlus, R)• Experience with data visualization and dashboarding tools preferred, but not required (e.g. Power BI, Tableau).• Advanced level of analytical and problem-solving skills.

  SKILLS Plans, Organizes, and Manages Time Effectively• Figures out the simplest processes necessary to get things done • Orchestrates multiple activities to accomplish a goal • Scopes out projects accurately• Breaks down projects into tasks, develops schedules, makes assignments; organizes people and activities• Knows what to measure and how to measure it

  Creates an Approachable Environment• Practices attentive and active listening• Demonstrates empathy • Is sensitive to and patient with the anxieties of others, particularly related to data • Possesses a sense of humor

  Demonstrates Intelligence and Perspective• Is bright, intelligent, sharp, capable and agile• Deals with concepts and complexity comfortably• Learns quickly when facing new problems• Is open to change; enjoys the challenge of the unfamiliar work

  Manages Ambiguity• Shifts gears with ease• Can act without having all the information at hand• Handles risk and uncertainty

  Demonstrates Confidence and Credibility• Enjoys leading teams and projects• Takes an unpopular stand when appropriate• Encourages debate• Sets strong but flexible standards• Able to balance conflicting demands• Takes personal responsibility

  Demonstrates Knowledge of Data Management and Systems• Possesses the functional and technical knowledge and skills to perform the job with a high level of accomplishment• Is able to look at data, analyze data, make it tell a story related to business need, and create action as a result • Is knowledgeable about policies, practices, trends, competition, technology and information affecting the business and the organization

  Provides Information Clearly and Succinctly• Effectively presents in a variety of settings• Is able to translate complex ideas and concepts • Provides individuals with information so they can make accurate decisions

  Consults• Is approachable and patient in consultations to individuals/organizations• Helps the client look past surface issues to get to root causes• Offers relevant tools, information, and recommendations to cover gaps in client skills/knowledge• Offers deliverables and brings issues to closure in a timely fashion

  Designs Work Systems • Committed to continuous improvement through management by data• Leverages technology to positively impact quality• Is open to suggestions and experimentation• Creates a learning environment leading to efficient and effective work processes

  ABILITIES • Ability to carry out detailed and complex instructions; ability to interact with coworkers and public by video conference, telephone and in person as a member of a team to provide services to customers, both external and internal; ability to perform a variety of duties and to prioritize tasks to meet organizational needs. • Ability to clearly and concisely exchange ideas, facts and/or technical information and guidance in person, by telephone, email, fax or correspondence. Physical requirements include: sight, hearing, sitting for four + hours a day, standing for one to two + hours a day, stooping; skills essential for successful communications include speaking, writing and reading comprehension.

  ENVIRONMENTAL & WORKING CONDITIONS

  • Normal internal working environment • Travel estimated at 15% (can be up to 5 days or more in a month, including weekends, depending upon scheduling requirements). • The individual selected for this position must possess and maintain a valid driver’s license and be able to navigate areas of the country or abroad by using a map or other direction methods. • Ability to travel by car, airplane or other modes of transportation required.

• About the company

  Boys & Girls Clubs of America is a national organization of local chapters which provide voluntary after-school programs for young people.

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