• Job Description

  Req#: DIREC002322

  About Grocery Outlet:

  • Our Mission: Touching lives for the better
  • Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
  • Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

  About the Team:
  Our IT team’s mission is to push the boundaries of technology with the intention of going above and beyond to aid stores and customers and deliver timely solutions to benefit all members of Grocery Outlet. Our team consists of problem solvers and go-getters who are dedicated to being service-oriented and solving important problems.

  About the Role: The Director of the SAP Center of Excellence (COE) will have responsibility for defining and leading initiatives to improve all aspects of business process, solution, and application integration within and utilizing SAP ecosystem functions with prior knowledge in S/4 HANA. He/she has a deep understanding of business goals, objective and business outcomes, business capabilities, value-streams, and business processes. This role will report to the Sr. Director - Technology Strategy.

  Responsibilities Include:

  • Contribute to and execute the business roadmap for the SAP Platform and associated technologies working with business partners to ensure demand is prioritized, projects and solutions are effective and business functions are supported.
  • Design, improve and implement robust and controlled business process solutions for Operations functions utilizing SAP and supporting systems to ensure effective integration with other business functions and applications
  • Oversee the development and implementation of solutions that ensure data consistency and availability. Ensure the Master Data Governance policies, guidelines and day to day execution is effective and efficient.
  • Continually improve the use of internal IT processes and tools based on ITIL standards for Incident Management, Request Fulfillment IT Controls and Service/Performance Optimization.
  • Support the implementation of consistent and efficient integration approaches for the Company's merger and acquisition initiatives and lead the implementation of mergers and acquisitions for SAP and integrated applications
  • Develop, implement, and influence emergent strategic objectives and collaborate on updating the long-term business application roadmap based on those objectives and in overall alignment to the IT Strategy.
  • Work with business and IT teams to define and deploy best in class business process and integration improvements utilizing SAP and Retail best practices.
  • Contribute to and execute the technology vision for the SAP Platform and work with business partners to propose enhancements to support emergent strategy.
  • Enable emergent growth strategy by driving efficiency and agility in application development and SAP platform management by leveraging SAP best practices, minimizing customization, and assessing IT trends within the organization. Serve as liaison for integration related decisions.
  • Lead teams of SAP Business Analysts and other project team members from the business in the delivery of critical projects which require end to end process and technical expertise based on best practices, business process and SAP expertise.
  • Understand and manage client expectations to ensure strong client service and satisfaction by meeting the needs of clients in a complete and timely manner.
  • Manage relationships with Service Providers/Vendors and internal customers on an ongoing basis.
  • Provide input into resource planning, staffing needs, cost estimation, budget development and cost control.
  • Provide oversight and guidance to the SAP subject matter expert network and SAP training materials; guiding and partnering with SAP Business Analysts to ensure ongoing and effective sustainability.
  • Lead career development and succession management efforts to ensure retention, motivation and engagement of current and future staff; coach and mentor employees' professional and technical development.
  • Provide an environment that allows and perpetuates empowerment by pushing decision making responsibility down to the lowest level within practical qualifications.
  • Oversee the identification and maintenance of training requirements with respect to existing or new technologies.
  • Knowledge of SOX compliance and its impact on SAP configuration.

  About The Pay:

  • Base Salary Range: $140,000 - $180,000 Annually
  • Annual Bonus Program
  • Equity
  • 401(k) Profit Sharing
  • Medical, Dental, Vision & More!
  • Final compensation will be determined based upon experience and skills and may vary based on location.

  About You:

  • Bachelor's degree in computer science, information technology, engineering, system analysis or a related study, or equivalent experience
  • 7+ years of experience IT solution development disciplines, including technical or information security architecture, network management, application development, database management, or cloud development.
  • 5+ years of SAP functional experience in the SAP environment or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
  • Detailed knowledge of integration points between SAP & NON-SAP Modules.
  • Proficiency in SAP ERP/ S/4 HANA, SAP CAR, SLT, SOLMAN, MM, FICO & BTP etc.
  • Extensive knowledge of Retail processes (Logistic, Sales, Finance, P2P, etc.)
  • Knowledge of SOX compliance and its impact on SAP configuration.

• About the company

  Grocery Outlet Holding Corp. is an American discount closeout retailer consisting exclusively of supermarket locations that offer deeply discounted, overstocked, and closeout products from name brand and private label suppliers.

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